Studied by 1 personWhat did Mayo believe?
Workers are not just concerned with money but could be better motivated by meeting their social needs whilst at work
What did Mayo introduce?
The Human Relations School of thought, focused on managers taking more of an interest in the workers, treating them as people with worthwhile opinions and realising that workers enjoy interacting
What did Mayo conclude were the best motivations?
Better communication between managers and workers
Greater manager involvement in employee’s working lives
Working in groups or teams
His theory most closely fits in with a paternalistic style of management
Overall what did Mayo do?
Workers motivated by having social needs met
Workers should work in teams
Managers should have greater involvement in employee's working life
Note
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