Motivation - Mayo (Human Relations School)

What did Mayo believe?

Workers are not just concerned with money but could be better motivated by meeting their social needs whilst at work

What did Mayo introduce?

The Human Relations School of thought, focused on managers taking more of an interest in the workers, treating them as people with worthwhile opinions and realising that workers enjoy interacting

What did Mayo conclude were the best motivations?

• Better communication between managers and workers

• Greater manager involvement in employee’s working lives

• Working in groups or teams

His theory most closely fits in with a paternalistic style of management

Overall what did Mayo do?

• Workers motivated by having social needs met

• Workers should work in teams

• Managers should have greater involvement in employee's working life