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The study of how to create an organizational structure (bureaucracy) that leads to high efficiency and effectiveness
Bureaucratic management theory
what are the features of bureaucratic structure
division of labor
hierarchy of authority
framework of rules
impersonality
formal selection
complex work broken down into simple jobs
division of labor
accepted chain of command to direct individual’s effort towards organization goal accomplishment
hierarchy of authority
effort directed and coordinated by rules
framework of rules
hiring and promoting people on the basis of objective merit rather than favoritism (on the basis of what they know, ad not who they know)
impersonality
technical competence members selected accordingly on the basis of training, qualification, education etc.
formal selection