Week 10 Part A: Digital Transformation and Artificial Intelligence Overview

This set of flashcards covers key concepts related to digital transformation, business processes, and artificial intelligence, as discussed in the lecture.

Decision Support Systems

Systems that help in making organizational business decisions.

Digital Transformation

The process of using digital technologies to fundamentally change business processes and operations.

Artificial Intelligence (AI)

Simulation of human intelligence by machines, focusing on learning, reasoning, and self-correction.

Business Process Reengineering (BPR)

Analysis and redesign of workflows within and between enterprises to improve efficiency.

Operational Business Processes

Routine daily tasks such as inventory management and customer transactions.

Robotic Process Automation

Use of software with AI and machine learning to perform repeatable tasks.

Streamlining

Improving efficiencies by simplifying or removing unnecessary steps in a process.

Bottleneck

A situation where a resource reaches full capacity and cannot meet additional demands.

Redundancy

A task or activity that is unnecessarily repeated within a process.

Machine Learning

A subset of AI that enables computers to learn from data and improve from experience.

Neural Networks

A type of AI that emulates the human brain's decision-making process.

Natural Language Processing (NLP)

The branch of AI that focuses on the interaction between computers and humans through natural language.

Expert Systems

Computer programs designed to advise and mimic the decision-making ability of human experts.

Biased Training Data

Data that has a disproportionate weight in favor of or against an idea, resulting in unfair intelligence outcomes.

Overfitting

When a machine learning model is too complex and fits the training data too closely.

Underfitting

When a machine learning model is too simple to capture the underlying trends of the data.

Algorithm

A step-by-step procedure for calculations, data processing, and automated reasoning tasks.