Lecture 1- Listening & Communication Apprehension

Encoding

The process of creating a message (i.e. through singing and writing)

Decoding

The act of interpreting a message (i.e. by listening to lyrics)

Listening Styles Profile

A method to assess different listening preferences and styles.

People Oriented Listening

A style focused on understanding the speaker and relating to them.

Content Oriented Listening

A style concerned with the truth and relevance of the information presented.

Action Oriented Listening

A style that seeks practical applications and calls to action from the information.

Time Oriented Listening

A style focused on time efficiency and restrictions during communication.

Communication Apprehension

The anxiety or fear associated with speaking or communicating.

Rhetorical Situation

The context in which communication occurs, emphasizing confidence and audience value.

Ethos

A means of persuasion based on credibility and goodwill.

Logos

A means of persuasion based on logic and factual reasoning.

Pathos

A means of persuasion that appeals to the audience's emotions.

Canons of Rhetoric

The five principles of effective communication:Invention, Arrangement, Style, Memory, Delivery.

Invention

The process of generating ideas for a speech.

Arrangement

The organization of ideas in a speech, emphasizing three main points.

Style

The manner of speaking and choice of words in a speech.

Memory

The ability to recall main points without memorizing verbatim.

Delivery

The presentation of a speech, including verbal, visual, and vocal elements.

Verbal Codes

The choice of language that aligns with the audience's understanding.

Visual Codes

The use of presentation aids and body language to enhance communication.

Vocal Codes

The projection and variation in voice to maintain audience engagement.

Audience Engagement

The importance of connecting with the audience through relatable language and presence.