2.3 Leadership and Management

2.3 Leadership and Management - IB Business HL and SL

Intrinsic Motivation

• Motivation that is driven by an interest

• Exists within the individual

Extrinsic Motivation

• comes from the outside of an individual

What is the importance of motivation

• Higher staff morale and job satisfaction → higher productivity and quality

• Better industrial relations → reduces conflict in the workplace

• Lower absenteeism → staff have incentives to show up at work

• Improves corporate image → helps to attract customers and potential employees

• Higher profitability → generated from combining the above benefits

Taylors

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