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Flashcards covering key vocabulary and concepts related to facilitation and process management from the lecture notes.
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Facilitator
An expert who designs, applies, and uses processes to help a group progress towards their objective.
Process Iceberg® Model
A model explaining group dynamics in meetings and change, highlighting the hierarchical, sequential, and inter-dependent nature of processes.
Objective
The goal or desired outcome that a group aims to achieve in a meeting or event.
Inter-personal interactions
The communication and relationships between individuals within a group during meetings.
Feedback Model
A method used by facilitators to help groups check understanding and build a common purpose.
Neutral Emotion
A balanced emotional state where participants are neither overly excited nor negative, allowing for focused discussion.
Task
The specific work or activity that the group is engaged in during a meeting or event.
Art of Facilitation
The creative aspect of facilitation that involves developing new ways to approach group situations.
Skill in Facilitation
The expertise required to effectively apply processes and techniques in group settings.
Manufacturing Process
A structured process in industries aimed at maximizing efficiency and minimizing wastage, applicable in facilitating meetings.