Facilitation and Process Concepts

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Flashcards covering key vocabulary and concepts related to facilitation and process management from the lecture notes.

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10 Terms

1
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Facilitator

An expert who designs, applies, and uses processes to help a group progress towards their objective.

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Process Iceberg® Model

A model explaining group dynamics in meetings and change, highlighting the hierarchical, sequential, and inter-dependent nature of processes.

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Objective

The goal or desired outcome that a group aims to achieve in a meeting or event.

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Inter-personal interactions

The communication and relationships between individuals within a group during meetings.

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Feedback Model

A method used by facilitators to help groups check understanding and build a common purpose.

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Neutral Emotion

A balanced emotional state where participants are neither overly excited nor negative, allowing for focused discussion.

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Task

The specific work or activity that the group is engaged in during a meeting or event.

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Art of Facilitation

The creative aspect of facilitation that involves developing new ways to approach group situations.

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Skill in Facilitation

The expertise required to effectively apply processes and techniques in group settings.

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Manufacturing Process

A structured process in industries aimed at maximizing efficiency and minimizing wastage, applicable in facilitating meetings.