Chapter One: What is Organizational Behavior? (II)

Workforce diversity

organizations are becoming more heterogeneous in terms of gender identity, age, race, ethnicity, sexual orientation, and other characteristics

Workforce inclusion

creating & maintaining workplaces that support and leverage their members’ diversity

Ethical dilemmas and ethical choices

situations in which an individual is required to define right and wrong conduct

Corporate social responsibility

organization’s self-regulated actions to benefit society or the environment beyond what is required by law.

Positive organizational scholarship

area of OB research that studies how organizations develop human strengths, foster vitality, build resilience, and unlock potential

Employment characteristics in the Gig Economy

categories, types, places, conditions, & compensation

Categories of employment

employed, entrepreneur, retired, furloughed, laid off

Types of employment

full-time, part-time, job share, contingent, reduced hours, intern

Places of employment

anchored (office/cubicle), virtual, flexible

Conditions of employment

local, expatriate, visa

Compensation for employment

salary, hourly, bonus, contract

Attitudes

evaluations employees make, ranging from positive to negative, about objects, people, or events

Outcome variables

attitudes, stress, job performance, task performance*, organizational citizenship behavior*, withdrawal*, team performance, productivity, & survival*

Employability skills

critical thinking & creativity, communication, leadership, social responsibility

Task performance

combination of effectiveness and efficiency at doing your core job tasks is a reflection of your level of _____

Organizational citizenship behavior

discretionary behavior that is not part of an employee’s formal job requirements, and that contributes to the psychological and social environment of the workplace

Withdrawal behavior

set of actions that employees take to separate themselves from the organization

Survival

evidence that the organization is able to exist and grow over the long term

Four managerial activities (Luthan)

traditional management, communication, hrm, & networking