PROJECT MANAGEMENT - MIDTERMS

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99 Terms

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Project Management

  • The application of knowledge, skills, tools, and techniques to project activities to meet project requirements

  • It is a structured approach to planning, executing, monitoring, and closing temporary efforts to deliver a unique product or service

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Project Manager (PM)

Oversees scope, budget, timeline, risks, communication

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System Analyst

Gathers requirements, analyzes feasibility

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Developers/Programmers

Build and test software components

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UI/UX Designers

Ensure intuitive user interfaces

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QA Testers

Conduct functional and non-functional testing

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Network/Infra Engineers

Handle deployment, hardware, and cloud

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Stakeholders

Internal or external parties with project interest

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Project Management Institute (PMI)

Global non-profit that promotes best practices in project management

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  • PMP (Project Management Professional)

  • CAPM (Certified Associate in Project Management)

Offers globally recognized certifications

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Project Management Body of Knowledge

A framework of standards, not a methodology

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Creep

Requirements increase mid-project

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Poor Communication

Technical and business teams disconnect

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Unrealistic Deadlines

Misalignment of time and complexity

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Inadequate Risk Management

Ignoring security, compliance risks

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Technology Volatility

Rapid changes in frameworks, tools

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  • Creep

  • Poor Communication

  • Unrealistic Deadlines

  • Technology Volatility

  • Inadequate Risk Management

Challenges in IT Project Management

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Project Management Institute (PMI)

has defined five project management process groups, or project management phases, which come together to form the project life cycle.

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Initiation

Define objectives, feasibility, and stakeholders

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Planning

Scope, budget, scheduling, risk management

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Execution

Development, design, coding, configuration

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Monitoring & Control

Track KPIs, quality, timeline

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Closure

Deployment, documentation, handover

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  • Initiation

  • Planning

  • Execution

  • Monitoring & Control

  • Closure

Common Phases (PMBOK and real-world IT practices)

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Project Initiation

  • Aims to clarify a project’s vague brief and define its key success criteria

  • the client requirements are collected, project stakeholders are identified, and essential project elements such as the scope, timeline, and budget are determined.

OUTCOME: Defined parts of projects

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Project Charter

It is a formal document that authorizes a project and defines its objectives, scope, and key stakeholders

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Business Case

It is a document that justifies a project by demonstrating its benefits or necessity.

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Feasibility Study

This comprehensive evaluation determines a proposed project’s practicality and financial viability.

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Stakeholder Register

It identifies all the stakeholders involved in the project, their interests, influence level, communication requirements, and expectations

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Project Kickoff Meeting Agenda

It provides insights into the project overview, roles and responsibilities of the team, key milestones, timelines, and communication protocols.

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Project Planning

  • Involves defining tasks and creating a project roadmap for guidance throughout the project

  • is where plans and schedules are developed to guide the project team in executing the project effectively.

OUTCOME: Roadmap

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Roadmap

is created detailing how the project will be executed, monitored, and controlled.

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Project Goals

Managers establish SMART (Specific, Measurable, Attainable, Realistic, Time-bound) goals that align with the project’s outcome.

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Project Scope Document

It defines all the elements of the project scope along with its objectives, schedules, tasks, and deliverables.

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Stakeholder Management Plan

This document outlines how to engage with project stakeholders and includes a strategy for managing stakeholder conflicts and issues.

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Resource Management Plan

It defines the resource requirements of the project. Moreover, it outlines how resources will be allocated, optimized, and managed throughout the lifecycle.

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Budget Management Plan

This plan outlines the process of estimating, allocating, and monitoring the costs associated with a project.

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Change Management Document

This document summarizes the formal process for handling change requests systematically without disrupting the overall project.

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Risk Management Plan

It details how to identify, assess, categorize, and mitigate potential project risks.

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Project Execution

  • Resources are onboarded and briefed, ground rules are established, and the team executes the planned work

  • The project manager and the team implement the project plan.

  • Maintaining and controlling the communication flow among the resource pool and project stakeholders

OUTCOME: Tasks

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Tasks Assignment & Execution

Project managers allocate resources to suitable tasks based on their roles, skills, availability, and expertise. It also involves executing the tasks sequentially based on the project schedule and work breakdown structure (WBS).

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Managing Change Requests

Project managers accommodate change requests through a formal process that involves a Change Control Board

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Mitigating Risks

The project team proactively monitors risks identified during the planning phase and implements appropriate mitigation and contingency plans to control them.

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Team Collaboration

Project managers, team members, and stakeholders must collaborate effectively to ensure deliverables and milestones are completed on time and as per expectations.

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Project Monitoring & Controlling

  • This phase entails collecting and analyzing data from timesheets and project management software to track and compare project progress, milestone/task completion, budget usage, and time allocation against the initial plan.

  • Runs in parallel with the execution phase.

  • Involved regularly monitoring KPIs such as project performance, deliverable quality, and cost

  • Allows project managers to intervene promptly, make adjustments, and maintain alignment with the project’s goals, budget, and timline

OUTCOME: Understanding if you’re meeting timeline, cost, quality, and success goals

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Tracking Project Performance

It is done by measuring project progress against the plan using metrics like Scheduled Variance (SV), Cost Variance (CV), and Earned Value (EV).

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Assuring Quality

Managers can conduct regular reviews and implement quality control measures to ensure project work meets pre-defined standards

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Communicating Updates

By creating project management reports managers can share project statuses, workloads, variance, etc

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Taking Corrective Actions

Managers can implement corrective measures to address deviations from the project plan (e.g., reallocating resources or adjusting timelines).

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Conducting Regular Meetings

Project managers organize regular review meetings with clients and stakeholders to ensure deliverables align with their expectations.

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Project Closure

  • It’s useful to hold a post-project review meeting to discuss the strengths and weaknesses of the project and how to improve in the future

  • Ensure the promised outcomes are achieved within the defined limits and are evaluated based on the project management triangle (scope, time, and cost).

OUTCOME: Finished Project

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Completing Project Deliverables

This ensures all the project deliverables and objectives outlined in the project scope are completed and delivered.

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Conducting Final Evaluation

It assesses the overall project performance against key criteria such as scope, time, and budget

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Obtaining Stakeholder Acceptance

This presents the final deliverables to stakeholders and securing formal approvals.

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Documenting Lessons Learned

This document comprises feedback, lists challenges faced during execution, and highlights improvement opportunities for future projects.

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Close Contracts & Financials

This step ensures the deals with contractors/external vendors are closed and invoices are correctly settled.

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Archive Project Documentation

It involves storing all key documents such as project plans, scope documents, and reports to be used as references for future projects.

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Releasing Project Resources

This process releases the team members from their existing roles and transitions them to other projects.

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Project Management Methodology

  • is a set of principles, tools and techniques that are used to plan, execute and manage projects.

  • help project managers lead team members and manage work while facilitating team collaboration.

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Traditional Project Management

include the more traditional methods of project management where a sequential and upfront approach is adopted to execute project management strategies.

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Waterfall Methodology

  • Employs a sequential process that is based on predetermined deadlines, specifications, and results.

  • the individual execution teams are not required to be in continual contact and are typically self-contained, until particular integrations are necessary.

  • is a linear and sequential approach to project management. It follows a strict methodology where each project phase, such as planning, design, development, and testing, must be completed before moving on to the next step.

  • This method is best suited for projects with well-defined requirements and predictable outcomes.

<ul><li><p><mark data-color="yellow" style="background-color: yellow; color: inherit">Employs a sequential process</mark> that is based on predetermined deadlines, specifications, and results.</p></li><li><p>the individual execution teams are not required to be in continual contact and are typically self-contained, until particular integrations are necessary.</p></li><li><p>is a <mark data-color="yellow" style="background-color: yellow; color: inherit">linear and sequential approach to project management</mark>. It follows a <mark data-color="yellow" style="background-color: yellow; color: inherit">strict methodology</mark> where each project phase, such as planning, design, development, and testing, must be completed before moving on to the next step.</p></li><li><p>This method is <mark data-color="yellow" style="background-color: yellow; color: inherit">best suited for projects with well-defined requirements and predictable outcomes</mark>.</p></li></ul><p></p>
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Agile Project Management

  • is a dynamic, iterative approach to project management that focuses on flexibility, collaboration, and continuous improvement.

  • embraces adaptability by breaking projects into smaller, manageable units called iterations or sprints

  • This enables teams to respond quickly to changes, refine their work based on ongoing feedback, and deliver value incrementally rather than waiting until the end of a long development cycle.

<ul><li><p>is a <mark data-color="yellow" style="background-color: yellow; color: inherit">dynamic, iterative approach </mark>to project management that focuses on flexibility, collaboration, and continuous improvement.</p></li><li><p><mark data-color="yellow" style="background-color: yellow; color: inherit">embraces adaptability</mark> by breaking projects into smaller, manageable units called iterations or sprints</p></li><li><p>This <mark data-color="yellow" style="background-color: yellow; color: inherit">enables teams to respond quickly to changes</mark>, refine their work based on ongoing feedback, and deliver value incrementally rather than waiting until the end of a long development cycle.</p></li></ul><p></p>
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  • Agile

  • Scrum

  • Kanban

Commonly used agile methods of project management:

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Agile methodology

  • is one of the most popular tools and techniques for project management.

  • It uses the ‘sprint approach’ where you can break a project in the form of sprints or cycles.

  • It is a method of project management that entails ongoing communication and iterative development.

  • is based on the idea that a project may be improved upon continually throughout its life cycle with changes being made swiftly and appropriately.

<ul><li><p>is one of the <mark data-color="yellow" style="background-color: yellow; color: inherit">most popular tools and techniques</mark> for project management.</p></li><li><p>It uses the ‘<mark data-color="yellow" style="background-color: yellow; color: inherit">sprint approach</mark>’ where you can <mark data-color="yellow" style="background-color: yellow; color: inherit">break a project in the form of sprints or cycles</mark>.</p></li><li><p>It is a method of project management that <mark data-color="yellow" style="background-color: yellow; color: inherit">entails ongoing communication and iterative development</mark>.</p></li><li><p>is <mark data-color="yellow" style="background-color: yellow; color: inherit">based on the idea that a project may be improved</mark> upon continually throughout its life cycle with changes being made swiftly and appropriately.</p></li></ul><p></p>
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Scrum framework

  • helps teams focus on real priorities and the immediate requirements of the clients. This technique helps you leverage effective communication, teamwork, and speed of development in a project

  • a team is often led by a scrum master that is also called a Subject Matter Expert (SME), who is responsible for inculcating the values of the Agile methodology within the team.

<ul><li><p>helps teams <mark data-color="yellow" style="background-color: yellow; color: inherit">focus on real priorities</mark> and the immediate requirements of the clients. This technique helps you leverage effective communication, teamwork, and speed of development in a project</p></li><li><p>a <mark data-color="yellow" style="background-color: yellow; color: inherit">team is often led by a scrum master that is also called a Subject Matter Expert (SME)</mark>, who is responsible for <mark data-color="yellow" style="background-color: yellow; color: inherit">inculcating the values of the Agile methodology within the team</mark>.</p></li></ul><p></p>
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Kanban methodology

  • is a visual way of controlling the flow of work through a process. It shows both the workflow (the process) and the actual work going through it.

  • aims to locate possible bottlenecks in your process and eliminate them, allowing work to move through it efficiently and cost-effectively at a high throughput

<ul><li><p>is a <mark data-color="yellow" style="background-color: yellow; color: inherit">visual way of controlling the flow of work </mark>through a process. It shows <mark data-color="yellow" style="background-color: yellow; color: inherit">both the workflow (the process) and the actual work going through it.</mark></p></li><li><p>aims <mark data-color="yellow" style="background-color: yellow; color: inherit">to locate possible bottlenecks in your process and eliminate them</mark>, allowing work to move through it efficiently and cost-effectively at a high throughput</p></li></ul><p></p>
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Hybrid project management

also known as blended project management—combines different aspects of Waterfall and Agile methodologies to craft a process that truly fits your team and projects.

<p>also known as <mark data-color="yellow" style="background-color: yellow; color: inherit">blended project management</mark>—combines <mark data-color="yellow" style="background-color: yellow; color: inherit">different aspects of Waterfall and Agile methodologies</mark> to craft a process that truly fits your team and projects.</p>
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Microsoft Planner

  • is a web-based, visual task management application designed to streamline project management within the Microsoft 365 ecosystem.

  • It offers a centralized hub for teams to organize, assign, track, and manage tasks, fostering collaboration and enhancing project visibility

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Integration Management

  • is the process, where the project manager, is handed the authority to monitor and coordinate the functions and activities taking place at various levels of the organization

  • is to ensure that the team works towards completing the given project by making sure that it meets the scope, budget, and time.

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Project Integration Management

  • is all about sustaining stability in all areas of a project like; time, scope, cost, quality, human resources, communication, risk, procurement, and stakeholder, among others

  • involves overseeing the five project management phases that occur during the project lifecycle.

  • happens both within a project and across an organization

<ul><li><p>is all about <mark data-color="yellow" style="background-color: yellow; color: inherit">sustaining stability in all areas of a project</mark> like; time, scope, cost, quality, human resources, communication, risk, procurement, and stakeholder, among others</p></li><li><p>involves <mark data-color="yellow" style="background-color: yellow; color: inherit">overseeing the five project management phases </mark>that occur during the project lifecycle.</p></li><li><p>happens both within a project and across an organization</p></li></ul><p></p>
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Project Charter

documents highlevel project information to inform stakeholders of deliverables, milestones and the roles and responsibilities of the project team.

<p><mark data-color="yellow" style="background-color: yellow; color: inherit">documents highlevel project information to inform stakeholders</mark> of deliverables, milestones and the roles and responsibilities of the project team.</p>
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Project Management Plan

  • involves developing a more detailed project plan, which specifies the project scope statement, deliverables, timeline, milestones, and metrics to evaluate success.

  • is used to meet overall requirements and objectives.

<ul><li><p>involves <mark data-color="yellow" style="background-color: yellow; color: inherit">developing a more detailed project plan</mark>, which specifies the project scope statement, deliverables, timeline, milestones, and metrics to evaluate success.</p></li><li><p>is used <mark data-color="yellow" style="background-color: yellow; color: inherit">to meet overall requirements and objectives</mark>.</p></li></ul><p></p>
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project execution

  • which the project manager takes charge of the day-to-day work that must be done

  • This phase ensures that tasks are being carried out effectively according to the project plan and scope statement.

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Project knowledge management

  • refers to the process of using existing information or obtaining additional knowledge to reach project goals.

  • This step ensures team members have all the information they need to produce the required deliverables.

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Monitor and Control Project Work

The purpose of this step is to keep the project on track. If there are any deviations from the project plan, they need to be identified and corrected.

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Preventive action

an action performed to reduce the negative impact of project risks

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Corrective action

an action performed to bring the future project performance back in line with the project plan

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Defect repair

an action to repair or replace a documented project defect

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change control log

to document all change requests, including which ones were approved, the associated costs and resources, and how they impact the project timeline

<p><mark data-color="yellow" style="background-color: yellow; color: inherit">to document all change requests</mark>, including which ones were approved, the associated costs and resources, and how they impact the project timeline</p>
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project management timeline

is a schedule for your entire project from inception to completion. It will break your entire project into smaller tasks and milestones, with a deadline assigned to each

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project timeline

  • ensures that your project is transparent and well planned. It helps managers to anticipate bottlenecks and streamline workflows.

  • is more like a big-picture overview of your project, showing key milestones and deadlines in a visual format.

<ul><li><p>ensures that your <mark data-color="yellow" style="background-color: yellow; color: inherit">project is transparent and well planned</mark>. It helps managers to anticipate bottlenecks and streamline workflows.</p></li><li><p>is more like a big-picture overview of your project, showing key milestones and deadlines in a visual format.</p></li></ul><p></p>
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project schedule

is like a detailed todo list for your project, outlining all the tasks, when they need to be done, and who is responsible for them.

<p>is like a <mark data-color="yellow" style="background-color: yellow; color: inherit">detailed todo list for your project</mark>, outlining all the tasks, when they need to be done, and who is responsible for them.</p>
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Tasks to be completed

Keep tasks specific and focused when segmenting them.

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Start and end dates of tasks

Avoid getting too granular by including end times.

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Duration of each task

Project timelines are intended to convey essential task details concisely.

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Task dependencies

Dependencies are other tasks that must be completed before you can move on to the next piece of work.

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Gantt Chart

  • consists of several horizontal lines, each representing a specific task. These lines indicate the amount of work your team has completed and reveal how long it took to finish each task event.

  • Suitable when a project is in progress

  • Provides accurate due dates

  • suits small projects

<ul><li><p>consists of <mark data-color="yellow" style="background-color: yellow; color: inherit">several horizontal lines, each representing a specific task</mark>. These lines indicate the amount of work your team has completed and reveal how long it took to finish each task event.</p></li><li><p>Suitable when a project is in progress</p></li><li><p>Provides accurate due dates</p></li><li><p>suits small projects</p></li></ul><p></p>
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PERT Chart

  • Project (or Program) Evaluation and Review Technique

  • definition derives from this abbreviation: it is a PM tool that graphically represents a project’s tasks, terms, and dependencies between them

  • More suitable on a planning stage

  • Shows only task durations

  • Suits middle and large plans

<ul><li><p>Project (or Program) Evaluation and Review Technique</p></li><li><p>definition derives from this abbreviation: it is a PM tool that <mark data-color="yellow" style="background-color: yellow; color: inherit">graphically represents a project’s tasks, terms, and dependencies between them</mark></p></li><li><p>More suitable on a planning stage</p></li><li><p>Shows only task durations</p></li><li><p>Suits middle and large plans</p></li></ul><p></p>
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critical path method (CPM)

is a project management process that identifies key activities in a process and evaluates the time each task will take.

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Project Scope Management

refers to the systematic process of defining, documenting, and controlling what is and what is not included in a project. It establishes the boundaries, deliverables, and work required to ensure successful completion.

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Scope Planning

is the process of developing a written scope management plan that details how the project scope will be defined, validated, and controlled.

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Process for Preparing Scope Statement

Guidelines for drafting a clear scope statement.

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Work Breakdown Structure (WBS) Creation

Process of decomposing work into smaller components

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Scope Verification

How deliverables will be accepted and validated.

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Scope Control

Procedures for handling changes and monitoring adherence.

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Roles and Responsibilities

Identifies accountable individuals.

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Planning

define the project work and the scope baseline, and create a scope statement.

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Controlling

monitor progress against the scope management plan, track scope changes, and manage scope creep.

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Closing

audit final deliverables against the original scope management plan and project plan