Emotional intelligence

Emotional intelligence

• Is a person’s ability to understand their own emotions

Self awareness

• Recognizing how someone is feeling, without them having to say anything.

• Using your gut feeling to guide decisions.

Managing emotions

• Finding ways to Handle Emotions that are appropriate to the solution

Motivation

• Using self-control to channel emotions toward a goal

Empathy

• Understanding the emotional perspective of other people

Handling relationships

• Using personal information and Information about the others to handle social relationships and to develop interpersonal skills

IQ

• Measure of an individual’s personal information bank

• Peaks at the age 17

• Predicts only 10% - 20% of life success

EQ

• Not fixed

• Can be improved throughout life

Components of Emotional Quotient

• Intrapersonal

• Interpersonal

• Adaptability

• Stress management

• General mood

Intrapersonal

• Self-regard

• emotional self awareness

• Independence

• self-actualization

Interpersonal

• Empathy

• Social responsibility

• Interpersonal relationships

Adaptability

• Reality-testing

• Flexibility

• Problem-solving

Stress management

• Stress tolerance

• Impulse control

General mood

• Optimism

• Happiness

Franklin D. Roosevelt Quote

'When you reach the end of your rope, tie a knot in it and hang on!