WGU C201 - Organizational Structure | 23 Expert curated questions and answers already graded A+ | GUARANTEED SUCCESS

Top Management

Develops long-range strategic plans. Inspires executives and employees to meet goals.

Middle Management

Handles specific operations, products, or customer groups.

-Responsible for making detailed plans and procedures

-Supervises the supervisors

Supervisory Management

Implement the plans. Supervise non-supervisors. Motivate employees to complete the plans.

Technical Skill

Knowledge of process you're managing.

Human Skill

Interacting with workers, conflict management, and motivation.

Conceptual Skill

Ability to understand how different departments work together.

4 Managerial Functions

Planning

Organizing

Directing

Coaching

Planning

Starts with the mission statement and objectives then turns into a function plan.

Organizing

Blending human and material resources through a formal structure of task and authority.

Directing

Guiding and motivating employees to accomplish organizational directives

-supervisor level

Controlling

-Establish performance standard

-track performance against standard

-implement corrective action if needed.

Strategic Planning

Top management

-long term plans

Technical Planning

Middle-Level management

-taking long term plans and turning them into quarterly and semi-annual plans

Operational Planning

Supervisory-Management

-Daily and weekly plans

Contingency Plan

Usually approved by top level management. Could involve multiple levels. Emergency plans.

3 Key Elements to Organizational Structure, organizing process

Human Interaction

Goal-directed activities

Structure

Organization

Structured grouping of people working together to achieve common goals

Departmentalization

Process of dividing work activities into units within the organization

Ways to departmentalize

-Product

-Geographically

-Customer

-Functional

-Process

Line Organization

Direct flow of authority from CEO to subordinates

Line-and-Staff Organization

Combines line departments and staff departments.

-Line make decisions that impact the core operations of the org. Ex. production and quality

Staff - specialized technical support. Ex. engineering, research.

Committee Organizations

Groups of individuals who develops new products and tends to act slowly and conservatively. Makes decisions by compromising.

Matrix Organization

Project management structure that links employees from different parts of the organization to work on different projects.

-Flexible and adapt to changes.

-Outlook for creativity and initiative