Introduction to Human Resource Management PGYC - WGU With 100% accurate expert curated questions & answers (PASSED)

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51 Terms

1
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Which Human Resources function helps the organization understand the number and type of employees the orginazition will need in the future?

Recruiting

2
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What are two societal trends that are influencing the world of work?

- Increased competition

- Changes in communication technology

3
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Which factor represents an orginazations value system?

Corporate culture

4
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Which activity does the strategic human resources manager need to be engaged in, given the fact that organizational survival is increasingly dependent on adaptation?

Managing succession by creating contingency plans for key employees within the organization

5
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Which human resource professional provides a broad range of support to the overall organization?

Generalist

6
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A human resources department is working on increasing diversity within the organization. Which strategic role for a human resources department is being demonstrated?

Champion for Change

7
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How should a human resources professional encourage a high ethical standard of conduct in the workplace?

By influencing others to make moral choices

8
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A technology company is reviewing the potentially questionable behavior of four employees and is trying to determine if an ethical violation has occurred. The behavior of the four employees consisted of the following

Individual 1: Sold trade secrets to a competitor

9
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What is an exception to the doctrine of employment at will

Implied contract

10
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What is recognized by courts in several states as an implied contract that can be legally binding?

Employee handbook

11
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What was the goal of Title VII of the Civil Rights Act of 1964?

To make it illegal to discriminate against individuals based on their protected classes

12
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What is the function of the Equal Employment Opportunity Comission (EEOC)?

Enforcing federal anti discrimination statutes

13
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What is the outcome of effective diversity management within organizations?

Better sense of inclusion

14
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What is the benefit to promiting an organization's efforts to increase diversity on the company website?

It draws attention to diversity commitment.

15
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A woman is turned down for a higher-paying position because the hiring manager believes men perform the duties better than women. Which term is used for to indicate this form of discrimination?

Gender discrimination

16
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The plaintiff in a case, a black fire fighter, brings action against the fire department. He is alleging that each time he is transferred from one fire station to another, he must take his bed with him. The fire cheif reports that no white firefighter would want to sleep in the same bed as a black fire fighter. Which type of discrimination under Title VII should the plaintiff file?

Race

17
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What was the purpose of the Executive Order 10925 that established affirmative action?

To mandate that mangers of federally funded projects work to eliminate bias in employment practices.

18
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Why is human resource planning important?

It insures the right people in the right jobs at the right times.

19
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Which step in the human resource planning process ensures that the organization will have the needed supply of employees in the future?

Programming

20
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Which technique addresses labor forecasting to project future human resource needs based on past staffing levels?

Time-series

21
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What are two statistical projection methods used to determine human resources demand?

-Stochastic technique

-Multiple linear regression

22
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A firm needs to lay off employees and wants to develop a plan to minimize the effect on employees. The firm opts to try a combination of buyouts and outplacement counseling. Which type of plan is the firm engaging in?

A redundancy plan

23
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How does recruitment relate to other oganizational functions or goals? Choose two answers

- Effective recruitment provides a good pool of aplicants that helps the selection process be more successfull

-Recruitment and human resources planning activites work together to determine current and future recruitment needs

24
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At which age does the Age Discrimination in Employment Act begin to protect an individual from discrimination in the recruitment process?

40

25
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All employess in a company receive an email message from human resources with information that a job is available in the marketing department. The message includes the job description and specifies that current employees are encouraged to submit an application. Which method is the company using to obtain job applicants?

Job Posting

26
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A computer software company wants to hire permanent employees who have the most up-to-date knowledge of software development tools, but previous work experience is not necessary. What should be a primary source of recruitment for this situaton?

Colleges offering the relevant degree

27
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An engineering firm wants to attract applicants for full-time employment. They decide to develop potential job candidates before offering them permanent positions. Which activity should the organization implement?

Internships

28
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Job duties for a marketing coordinator position include the following: planning international trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists. Which items should beincluded in the required skills section of this job posting?

Operates Microsoft database software

29
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How does recruiting that creats an excessivley large applicant pool affect employee selection?

The cost of selction will likely increse due to the need to reveiw and assess a high volume of applicants.

30
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What is an effective way to gather relevant information about job applicants during the selection process?

An application blank where the most important information is weighted heavily

31
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A fast growing U.S. company is seeking a human resources generalist. This job entails recruiting and hiring a large number of employees, monitoring performance measures, determining training needs and ensuring ecompliance with federal laws as the company continues to grow. Which criterion aligns with the jobs as outlined above?

Knowledge of legal regulations in employment

32
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What is an outcome of poor reliability in a selection procedure?

Employees who are not a good fit for the organization

33
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Which type of validity identifies the knowledge, skills and abilities required to complete a job and needs no quantitave analysis?

Content

34
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Which selection instrument is used to obtain information on the applicant's motivaton and details of previous experiences to get a more subjective feel for the candidate?

Interveiw

35
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What is the distinction between training and development?

Training is directed at the employees current job whereas development helps the employee prepare for future jobs.

36
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A firm is hiring several new employees. The new employees are largely inexperienced and unfamiliar with the company and its methods of conducting business. Given this the firm plans to have an orientation period for all new hires and hopes the orientation will reduce the stress associated with the new job for the new employees. How will the orientation reduce employee stress?

It will help the new employees understand what is expected of them.

37
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At which level of analysis are annual performance reviews?

Person

38
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The leadership fo an organization has decided to move forward with a formal training program. Successful implementation depends upon selecting the appropriate training media for the right workers under the right conditions. Which factor should be considered in selecting the appropriate training media?

Employee rediness for traiing

39
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What is a characteristic of a learning organization?

It focused on knowledge development across the firm.

40
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What is a form of direct compensation?

Wages

41
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What is a type of direct compensation that plays a strategic role in attracting and retaining qualifed applicants?

Wages

42
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An organization has recently added 50 new clients and their production must increase as rapidly as possible. To increase production levels, a manager urges an existing employee to accept a newly created position responsible for hiring new employees. What should the company use to determine the appropriate compensation level for this new position?

Job evaluation

43
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Which form of compensation is an example of fixed pay?

Yearly salary

44
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A firm offers an individual a job paying $40,000 per year plus health insurance for selling widgets. The employee counter-offers that she be paid $52,000 per year with no insurance. Which pay structures are being discussed?

The firm is offering fixed compensation and the employee is requesting fixed compensation.

45
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Which incentive leads to enhanced productivity adn subsequently creates additional earnings?

Gain-Sharing plan

46
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Which form of indirect compensation can be integrated into the organizations strategic planning?

Benefits

47
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Recently an employee received a performance apprasial that included several items with a poor performance rating. The employee was upset and felt the appraisal was unfair because the items listed were not part of his daily work requirements. Which human resources activity relates to the employees concern?

Job analysis

48
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Which form of validity for making employment decisions (e.g., select, promote) is legally defensible if challenged in court?

Emirical validity

49
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Which performance appraisal method can make managers more aware of their impact on employees without feeling threatened?

Appraisal by subordinates

50
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A small firm needs to dismiss one worker and wants to use a performance appraisal system to choose which worker should be laid-off. Which type of performance apprasial is appropriate in this context?

A straight ranking appraisal by a supervisor

51
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A company needs to motivate employees to be engaged in their job responsibilities. They decide to reward attendance at training sessions. Which performance improvement approach is being used?

Compensation