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Global brand appeal
quality signals
Local brand appeal
authenticity
Global Citizens
rely on a brand’s global success as a signal of quality and innovation and care about social responsibility
Global Dreamers
admire global brands without evaluating their social or environmental impact
Antiglobals
dislike brands that promote Western values and distrust global companies
Global Agnostics
evaluate all brands equally without considering global or local status
Consumer Ethnocentrism
belief that buying local products supports the local economy and reflects loyalty to one’s country
Glocalization
adapting global products for local needs while keeping global identity
Pros of same brand name
one consistent identity and marketing efficiency
Cons of same brand name
may not resonate across cultures and harder to build deep connections
Brand Portfolio
the collection of brands managed by a company
Brand Architecture
structure defining relationships and roles among brands in a portfolio
Branded House
one master brand spans all offerings
House of Brands
separate stand-alone brands with independent positions
Hybrid Architecture
mix of branded house and house of brands structures
Benefits of Branded House
clarity
Disadvantages of Branded House
limits targeting and risk if master brand weakens
Benefits of House of Brands
strong niche targeting and no brand compromise
Disadvantages of House of Brands
high cost
Secondary Brand Associations
linking a brand to another entity like celebrities
Response-type transfer
judgments and feelings transferred to a brand
Meaning-type transfer
performance and imagery associations transferred to a brand
Requirements for celebrity endorsement transfer
consumer knowledge
Co-branding
combining two brands into a joint product or marketing offer
Co-branding requirements
strong fit
Advantages of co-branding
stronger positioning
Disadvantages of co-branding
loss of control
Points of Difference (PODs)
attributes that distinguish brands but may conflict (e.g.
Athlete endorsement risk
scandals
Q Scores
measure the familiarity and appeal of a celebrity or brand
Tangible sponsorship assets
logo placement
Intangible sponsorship assets
image transfer
Reasons sponsorships are effective
cross-media consistency
Category fit
brand offers products relevant to the event
Target market fit
fan base matches target audience
Consumption fit
product used during event consumption experience
Sponsorship activation
using sponsorships to create interactive brand experiences
Event-based activation examples
VR
Sampling activation examples
free samples
Social/interactive activation examples
live streams
Benefits of sponsorship over advertising
higher visibility
AIDA Model
Attention
Word-of-mouth
person-to-person sharing of product or experience information
Immediate word-of-mouth
shared immediately after the experience
Ongoing word-of-mouth
shared continuously over time
Social Currency (STEPPS)
make people feel “in the know” to encourage sharing
Triggers (STEPPS)
use contextual cues to stay top of mind
Emotion (STEPPS)
high-arousal emotions drive sharing
Public (STEPPS)
visible products encourage imitation
Practical Value (STEPPS)
useful information gets shared
Stories (STEPPS)
narratives support natural sharing
Reasons to assess sponsorships
align strategy
Consumer outcomes to measure
awareness
Organizational outcomes to measure
media value
Social media engagement measures
likes
On-site engagement measures
booth visits
Net Promoter Score
% promoters minus % detractors
Media value of exposure
compares logo visibility to cost of equivalent ad time
Pros of media value metric
easy to calculate and compare to ads
Cons of media value metric
visibility doesn’t equal effectiveness or sales
Assessing sponsorship impact on sales
compare pre- and post-sponsorship sales while controlling for seasonality and other promotions
Media mentions
number of times the brand is mentioned in media
Share of Voice
percentage of total industry mentions belonging to the brand
Reasons for buying luxury brands
functional quality
Materialism stigma
materialistic consumers seen as selfish
Deceptive counterfeit consumption
consumers knowingly buy fakes
Non-deceptive counterfeit consumption
consumers unknowingly buy fakes
Reasons consumers buy counterfeits
affordability
Moral considerations for counterfeits
worker conditions
Ways brands combat counterfeits
hotlines
Why measure brand performance
accountability and proving ROI
Pillars of brand equity
assets
Goodwill
difference between purchase price and book value influenced by brand equity and growth potential
Brand awareness
ability to recall or recognize a brand
Brand attitudes
feelings of favorability toward a brand
Brand attachment
emotional connection or love for a brand
Brand separation distress
how upset consumers would be if a brand discontinued
Purchase intentions
likelihood of buying the brand
Brand loyalty
consistent purchase behavior and resistance to switching
Brand advocates
customers who believe in superior brand quality and promote it
Brand tracking study
continuous measurement of brand perceptions over time
Field experiments in branding
testing changes in awareness