MGT 4322 CH. 1

Staffing includes which of the following?

Identifying, Attracting, Hiring, Assessing

Staffing = ?

Firm Performance

Strategic Staffing is defined as

The process of staffing an organization in future-oriented and goal-directed ways that support the organization’s business strategy and enhance organizational effectiveness

Strategic Analysis Tools

Reactive and Proactive

Reactive

Just filling empty vacancies and not a great way of handling staffing

Proactive

Being a strategic seat at the table

PESTEL

Political, Economic, Socio-Cultural, Technological, Legal, Environmental

Political

Government policies, political instability, tax policies, trade policies, policy around inflation, tariffs

Economic

Unemployment, inflation, interest rates, labor costs, healthcare costs, consumer spending, recession, wages, impact of inflation

Socio-Cultural

Lifestyle choices, career attitudes, consumer tastes, population demographics, hiring college students or older people

Technological

Technological advances, disruptive technologies, automation, AI, mobile apps, tap pay

Environmental

Political sanctions on carbon emissions, move to sustainable resources and sourcing, corporate social responsibility, ethical supply chain management, working conditions

Legal

Labor Laws (DACA), Ban the Box legislation (Criminal Hiring), occupational health and safety legislation, law in the books, specific laws, OSHA, minor laws, wage laws

What does PESTEL show us?

Macro level trends that can impact a business, the industry risks, impact on business, the impact on attracting and retaining a workforce

The strategic staffing process steps are…

1. Workforce Planning

2. Recruiting Talent

3. Selecting Talent

4. Acquiring Talent

5. Deploying Talent

6. Retaining Talent

Workforce Planning

What business are we in?

How do we make our money?

What skills are we missing?

Recruiting Talent

Converting people to actual applicants for the position with a sales pitch and having the knowledge and promotion of the employer’s brand

Selecting Talent

Assessing and deciding who to hire

Acquiring Talent

Assigning new hires to roles, departments, socializing them them to the organizational culture

Retaining Talent

Who are the top performers and how do we keep them here

Strategic thinking helps prioritize which 2 goals?

1. Do we need to fill the position quickly?

2. Do we need to find the best possible talent out there?

Process Goals

Concerned with efficiency, actions focused on HOW to achieve an outcome

Outcome Goals

Concerned with future job performance and return on investment, long term focused on WHAT will be achieved

Which is not a part of PESTEL?

Educational

What is staffing an organization in future-oriented and goal-directed ways that support the organization's business strategy and enhance organizational effectiveness?

Strategic Staffing

Hiring employees that will demonstrate acceptable technical skills at year 1 is an example of what kind of goal?

Outcome goal

Uber recently learned that lawmakers are considering eliminating a key tax break its drivers use to deduct vehicle expenses. Uber has been paying attention to which PESTEL force:________

Political

The American Association of Law Professors has been really worried about the rise of online legal sites that offer generic legal forms that in the past were the bread and butter of contract lawyers. They are worried about this PESTEL force_______

Technological

Describe the how a process goal and an outcome goal are different from each other.

Process goals relates to the hiring process itself versus an outcome goal relates to the product of the hiring process.