MARK 104 - Ch. 16

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Description and Tags

Bolded terms from Marketing: An Introduction, 15e (Gary Armstrong & Philip Kotler)

14 Terms

1

Sustainable Marketing

Social and environmentally responsible marketing that meets the present needs of consumers and businesses while also preserving or enhancing the ability of future generations to meet their needs

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2

Consumerism

An organized movement of citizens and government agencies designed to improve the rights and power of buyers in relation to sellers

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3

Environmentalism

An organized movement of concerned citizens, business, and government agencies designed to protect and improve people’s current and future living environment

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4

Carbon Footprint

A term that captures the total negative CO2e impact associated with a product or service

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5

Environmental Sustainability

Developing strategies and practices that create a world economy that the planet can support indefinitely

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6

Ethical Marketing

Applying high standards of ethics and morality when marking marketing decisions

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7

Consumer-centric Marketing

A company should view and organize its marketing activities from the consumer’s point of view to sense, serve, and satisfy customer needs, now and in the future

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8

Customer Value-building Marketing

A company should put most of its resources into long-term customer value-building marketing investments

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9

Sense-of-mission Marketing

A company should define its mission in broad social terms rather than narrow product terms

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10

Deficient Products

Products that have neither immediate appeal nor long-run benefits

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11

Pleasing Products

Products that five high immediate satisfaction but may hurt consumers in the long run

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12

Salutary Products

Products that have low immediate appeal but may benefit consumers in the long run

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13

Desirable Products

Products that give both immediate satisfaction and high long-run benefits

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14

Sustainable Company

A company that creates value for customers through socially, environmentally, and ethically responsible actions

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