Decl 3A

A patient uses an online portal to refill prescriptions. What type of health literacy is this?

Digital health literacy

A patient cannot calculate the correct medication dosage. What type of issue is this?

Health numeracy

A patient does not understand a consent form. What type of literacy is lacking?

Personal health literacy

A patient is confused about how to get a referral. What type of issue is this?

Organizational health literacy

A provider teaches a patient how to use an online portal. What type of literacy is being improved?

Digital health literacy

A provider repeats what a patient says to confirm understanding. What communication technique is this?

Active listening

A provider asks “How will you take this medication at home?” What type of question is this?

Open-ended question

A patient refuses treatment due to cultural beliefs. What approach should the provider use?

Cultural competence

A provider reflects on their own biases before providing care. What concept is this?

Cultural humility

A patient fears being judged for their diagnosis. What approach should the provider use?

Non-labeling

A provider avoids making assumptions about a patient. What concept is this?

Non-labeling

A patient is denied services due to disability. What principle is being violated?

Equal opportunity

A patient makes their own healthcare decision despite disagreement. What principle is this?

Autonomy

A provider supports a patient’s decision. What principle is this?

Respect for autonomy

A provider includes a patient when making care decisions. What principle is this?

Partnership

A provider ensures a patient understands all treatment options. What principle is this?

Informed decision-making

A provider asks “What matters most to you?” What type of care is this?

Patient-centered care

A patient misses appointments due to lack of transportation. What does this represent?

Social determinants of health

A patient cannot afford medication. What issue does this represent?

Access to care

A community lacks access to housing, food, and employment. What does this represent?

Social determinants of health

A healthcare organization improves signage and directions. What type of improvement is this?

Organizational health literacy

A patient does not understand medical terminology. What strategy is needed?

Use plain language

An older adult has difficulty due to memory and vision decline. What type of issue is this?

Age-related health literacy issue

A patient struggles with daily living tasks due to disability. What is this called?

Activities of daily living limitation

A patient has difficulty due to language barriers. What type of issue is this?

Cultural and linguistic barrier

A provider uses an interpreter. What strategy is this?

Language access strategy

A patient is encouraged to set their own health goals. What concept is this?

Empowerment

A patient speaks up about their needs. What concept is this?

Self-advocacy

A healthcare program focuses on fairness and equal access. What concept is this?

Health equity

A program reduces differences in health outcomes between groups. What is this addressing?

Health disparities