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Maslow’s Hierarchy of Needs
A theory in psychology that suggests human needs are arranged in a hierarchical order. The five levels, from lowest to highest, are:
Physiological needs (food, water, shelter)
Safety needs (security, employment, resources)
Love and belonging (relationships, friends, social groups)
Esteem needs (self-esteem, respect from others)
Self-actualization (achieving one’s full potential)
Self-Actualization
The realization of one's potential and capabilities (best version of ourselves). It represents the highest level of Maslow's hierarchy, where individuals achieve personal growth, creativity, and fulfillment
James-Lange Theory of Emotion
This theory suggests that emotions are the result of physiological reactions to external stimuli ; we feel emotions because we experience bodily reactions (e.g., heart racing) first, and then interpret them as specific emotions (e.g., fear)
Cannon-Bard Theory of Emotion
This theory suggests that emotional experiences and physiological reactions occur simultaneously but independently, meaning that we feel emotions and experience bodily changes at the same time
Schachter and Singer’s Two-Factor Theory of Emotion
This theory suggests that emotion results from the interaction between physiological arousal and cognitive interpretation ; Physiological arousal → Interpretation → Emotion (e.g., “I’m trembling because I’m scared”)
Angry/Happy Man Study (Schachter & Singer, 1962)
Participants were injected with epinephrine (placebo) and either told the true purpose of the injection or misinformed. Those who were misinformed about the effects of the drug were more likely to attribute their physiological arousal (increased heart rate, shaking) to the emotional context they were placed in (angry or happy confederate), supporting the idea that arousal and cognition together determine emotion
Misattribution of Arousal
The process by which individuals incorrectly identify the source of their physiological arousal, often leading to misinterpretation of their emotional state
Dutton and Aron’s (1974) Study
In their study on the "wobbly bridge," male participants were more likely to contact an attractive female researcher when they experienced heightened arousal from crossing a shaky, high bridge. This supports the idea that arousal (from fear) can be misattributed to sexual attraction
Facial Feedback Hypothesis
The theory that facial expressions can influence emotional experiences. For example, smiling can actually make people feel happier
Internal (Dispositional) Attributions
The process of explaining behavior based on their personal characteristics (e.g. personality traits, attitudes, beliefs, or motives) more favored
External (Situational) Attribution
The process of explaining behavior in terms of the environment or external circumstances (better relationships)
Fundamental Attribution Error
The tendency to overestimate the influence of internal factors (personality) and underestimate situational factors when explaining others’ behavior
Jones and Harris’s (1967) Study
In this study, participants read essays either supporting or opposing Fidel Castro. Despite being told that the authors had no choice in the position they expressed, participants still attributed the position to the authors' personal beliefs, demonstrating the fundamental attribution error
Actor-Observer Effect
The tendency to attribute our own behavior to external factors (situations), but others' behavior to internal factors (personality)
Self-Serving Attribution
The tendency to attribute successes/positive outcome to internal factors (e.g., personal ability) and failures to external factors (e.g., bad luck)
Social Roles and Behavior
Behavior that is expected of a person who is in a specific social position (e.g. student, teacher)
Zimbardo’s Stanford Prison Experiment
A 1971 study where participants assigned to the role of guards or prisoners rapidly adopted their roles, with guards displaying abusive behavior, showing how powerful social roles can shape behavior
Cognitive Dissonance
An unpleasant psychological state experienced when holding two conflicting beliefs/attitudes or when behavior conflicts with beliefs. People are motivated to reduce this discomfort
Factors Involved in Cognitive Dissonance
Counterattitudinal behavior
Insufficient Justification
Choice
Effort
Counterattitudinal Behavior
Behavior that is inconsistent with person’s beliefs/attitudes
Insufficient Justification
When individuals have little external justification for their behavior, they are more likely to change their attitudes to match their behavior (may develop more positive attitudes toward the behavior)
Choice
Having free will in a decision-making process can lead to dissonance if the outcome is undesirable
Effort
Greater effort leads to greater commitment, which can cause dissonance if the effort does not lead to a desirable outcome
Festinger and Carlsmith’s (1959) Study
Subjects paid either $1 or $20 to do boring task and lie, telling next subject that it was fun
Participants who were paid $1 to lie rated the task as more enjoyable than those paid $20. The $1 group experienced greater cognitive dissonance and therefore changed their attitudes to justify the lie.
Normative social influence
Conforming to be liked or accepted by others
Informational social influence
Conforming because we believe others' information is accurate, desire to be correct
Asch’s Study of Conformity
Participants asked to judge which comparison line best matched the standard line
Confederates unanimously chose incorrect line → 75% participants conformed to the incorrect group at least once (demonstrating normative social influence)
Milgram’s Study of Obedience
Participants served as “teachers” - instructed to inflict shocks (fake) of increasing intensity on “learner” (confederate)
About 65% of participants continued to administer potentially lethal shocks to the "learner" even after they stopped responding. This demonstrated the power of authority figures in influencing obedience.
Social Loafing
The tendency for people to exert less effort when working in a group than when working alone
Deindividuation
A psychological state where individuals in groups feel anonymous and less accountable, leading to behaviors they might not otherwise engage in (reduced self-awareness and social identity).
Group Polarization
The tendency of groups to make more extreme decisions than do individuals alone
Groupthink
The tendency in group decision making which members assume their decision will be correct, which can lead to poor decision-making (collective state of mind).
Prejudice
A negative attitude toward a distinguishable group of people
Stereotyping
A generalization about a group of people in which identical characteristics are assigned to virtually all members of the group
Discrimination
Differential actions toward members of specific social groups
Explicit Prejudice
Conscious prejudice that can be overtly express
Implicit Prejudice
Unconscious prejudice that the individual may not be aware of an/or cannot overtly express
Implicit Association Test (IAT)
A test that measures the strength of associations between concepts (e.g., race) and evaluations (e.g., good or bad) to assess implicit prejudice
Just-World Phenomenon
The belief that people get what they deserve ; lead to victim-blaming
Realistic Conflict Theory
Idea that competition for limited resources leads to conflict between groups and results in increased prejudice and discrimination
Sherif’s Robber’s Cave Experiment
A study where boys in a summer camp were divided into two groups, leading to intergroup conflict. The experiment showed that cooperation toward a common goal can reduce prejudice
Social Identity Theory
The theory that people derive part of their identity from the groups to which they belong, leading to in-group favoritism and out-group discrimination
In-Group Bias
The tendency to favor one's own group over others
Minimal Groups
Groups formed by trivial similarities
Minimal group experiment (Tajfel, 1971)
Study where participants favored members of their own "minimal" group when distributing rewards despite randomly assigned, showing how easily in-group bias can occur
Categorization
Our brains automatically classify information into categories - categorizing people into groups since we tend to overgeneralize characteristics based on group membership
Confirmation Bias
Tendency to notice and remember events that are consistent with our existing beliefs/stereotypes while ignoring info that contradicts them
Contact Hypothesis
The idea that intergroup contact can reduce prejudice, but its effectiveness depends on conditions like equal status and cooperation
Cooperative Interdependence
When individuals or groups work together toward a common goal, reducing prejudice and promoting positive intergroup relations
Robber’s Cave Study
Sherif introduced superordinate goals, which are shared goals that require both groups to cooperate with each other, effectively forcing them to work together to solve problems that neither group could solve alone to reduce prejudice
Jigsaw Classroom
An educational approach where students from different backgrounds must cooperate to complete a task, promoting cooperation, eliminating competition and reducing prejudice
Drive Theory of Aggression
Aggression results from situations that stimulate internal motive to harm others
Catharsis
The notion that expressing aggression or watching others engage in aggressive behaviors reduces aggressive drive (not supported)
Frustration-Aggression Hypothesis
Theory that frustration increases probability of aggressive behavior
Similarity in Liking
People tend to like others who are similar to them
“Birds of a feather flock together”
Proximity in Liking
People tend to like others who are physically close by
Mere Exposure Effect
The phenomenon where repeated exposure to a stimulus leads to increased liking.
When students rated faces they were shown multiple times as more attractive
Bystander Effect
The tendency for individuals to be less likely to help a stranger in an emergency when others are present
Why does Bystander Effect Occur?
Diffusion of Responsibility
Pluralistic ignorance
Evaluation apprehension
Diffusion of Responsibility
People feel less personally responsibility when others are present
Pluralistic Ignorance
Bystanders assume nothing is wrong in an emergency because other bystanders don’t appear concerned
Evaluation Apprehension
People concerned of being judged if they act inappropriately (social approval)
Psychoanalytic Perspective
Developed by Freud, this perspective emphasizes the role of unconscious processes, early childhood experiences, and inner conflicts in shaping personality
Unconscious
The part of the mind that contains thoughts, memories, and desires that are not accessible to conscious awareness but influence behavior
Freud’s model of personality
Id, Ego, Superego
Id
The unconscious, primitive part of the mind that seeks pleasure and avoids pain (based on the pleasure principle)
Sexual desires, hunger, aggression
Ego
The rational part that deals with reality and tries to fulfill the id’s desires in socially acceptable ways (based on the reality principle)
Waiting if hungry instead of snatching someone else’s food
Superego
The moral component that strives for perfection and judges actions as right or wrong
Feeling of guilt
Freud Psychosexual Stages
Theory of personality development reflecting conflict between child’s desire for pleasure and social expectations
Oral
Anal
Phallic
Oral Stage
Focus on mouth (e.g., sucking, biting) during birth - 18 months
Anal Stage
Focus on bowel movement (potty training) & attitudes on order and disorder at 18 months - 3 yrs
Phallic Stage
Focus on genitals; includes the Oedipus complex during early childhood (3-6)
Oral and Anal Fixations
Fixations occur if conflicts in the oral or anal stages are not resolved (stuck)
an oral fixation could result in behaviors like smoking or overeating if not feed when hungry or feed too much (not fully developed dependence/trust)
an anal fixation might lead to obsessiveness or stubbornness
Oedipus Complex
A Freudian concept where a boy develops unconscious sexual feelings, desiring a relationship with his mother and jealousy toward his father
What are Freud’s Defense Mechanisms?
Repression
Projection
Rationalization
Displacement
Denial
Repression
Blocking anxiety-provoking thoughts from consciousness
Projection
Attributing one’s own unacceptable feelings/impulses to others
Romantic partner will be unfaithful but then believe their partner is unfaithful
Rationalization
Offering logical explanations for behaviors to justify them
Failing a class
Displacement
Redirecting emotions to a safer & easier target
Denial
Refusing to acknowledge harsh realities or emotions
Psychological Determinism
All thoughts, emotions, and behaviors are determined by the unconscious
Freudian Slips
Unconscious thoughts that come out are meant to say rather than an accident/mistake
e.g. if miss spoke something or pronouncing name incorrectly = meant
Projective Tests
Psychological tests designed to reveal unconscious feelings by analyzing responses to ambiguous stimuli (e.g., Rorschach Inkblot Test)
Rorschach Inkblot Test
A projective test where individuals interpret inkblot images, revealing unconscious thoughts and emotions
Humanistic Perspective
Focuses on personal growth, self-actualization, and the inherent goodness of people created by Abraham Maslow
Roger’s Concept of Empathy
The ability to understand and share another person’s experiences cognitively and emotionally
Roger’s Concept of Unconditional Positive Regard
Accepting and supporting someone regardless of their behavior or feelings
e.g. Values of someone’s parents
Big Five Traits
A model of personality (OCEAN)
Openness to experience - imaginative, witty
Conscientiousness - cautious, dependable
Extraversion - enthusiastic, sociable
Agreeableness - friendly, cooperative
Neuroticism - nervous, worrying
Diagnostic and Statistical Manual of Mental Disorders (DSM)
A manual used to make clinical diagnoses
Current - DSM-5-TR (2022)
Labeling Theory
Suggests that psychiatric diagnoses can lead to stigma and social consequences, as demonstrated in Rosenhan’s study
Rosenhan’s Study
Study where participants who were actually health were misdiagnosed as mentally ill since they faked symptoms of schizophrenia
Generalized Anxiety Disorders (GAD)
Global, chronic, persistent worry about everyday events
Constant sense of tension and “free-floating anxiety
Panic Disorder
Recurrent panic attacks, sudden attacks of extreme fear
Phobias
Irrational fear of a specific object or situation
e.g. fear of flying
Social Anxiety Disorder
Intense fear of being in social or performance situation
Obsessive-Compulsive Disorder (OCD)
Characterized by persistent, intrusive thoughts (obsessions) and repetitive behaviors (compulsions).
Obsessions
Persistent thoughts
Compulsion
Behaviors that must be performed
Major Depressive Disorder
Feelings of extreme sadness, emptiness; thoughts of hopelessness
Bipolar Disorder
Extreme mood swings - alternating between depression and mania