TQM 5

Kaizen

It seeks continual improvement of machinery, materials, labour utilization, and production methods.

total quality management

all about managing an entire organization so that it excels in all dimensions ofprducts and services that are important to customer

quality improvement

under the involvement of people that it is the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit

sampling plan

overall scheme for acceptance or rejection of a lot based on information gained from a sample

service quality model

a framework used to measure and evaluate the quality of services provided by organizations

quality control

it is a staff function independent of production

acceptance sampling

it is statistical quality control method used to determine whether a batch of products meets the predefined quality standards

six sigma

it refers to a disciplined data driven approach and methodology for eliminating defects in any process from manufacturing to transactional an from product to service

conformance quality

a business practice which aims to reduce and minimize the number of defect and errors in a process to do things correctly the first time

design quality

it is the inherent quality of the product or service in the marketplace