Chapter 10 HR MGMT

fdfs

Human Resources Management

Formal systems for the management of people within an organization.

Human Capital

The knowledge, skills, and abilities of employees that have economic value.

Job Analysis

A tool for determining what is done on a given job and what should be done on that job.

Selection

Choosing from among qualified applicants to hire into an organization

Structured Interview

Selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.

Assessment Center

a managerial performance test in which candidates participate in a variety of exercises and situations

Reliability

The consistency of test scores over time and across alternative measurements.

Validity

The degree to which a selection test predicts or correlates with job performance.

Outplacement

The process of helping people who have been dismissed from the company regain employment elsewhere.

Employment-at-Will

the legal concept that an employee may be terminated for any reason

Termination Interview

a discussion between a manager and an employee about the employee's dismissal

Adverse Impact

when a seemingly neutral employment practice has a disproportionately negative effect on a protected group

Training

Teaching lower-level employees how to perform their present jobs.

Development

Helping managers and professional employees learn the broad skills needed for their present and future jobs.

Needs Assessment

An analysis identifying the jobs, people, and departments for which training is necessary.

Orientation Training

Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like.

Team Training

training that provides employees with the skills and perspectives they need to collaborate with others

Diversity Training

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce.

Performance Appraisal

Assessment of an employee's job performance.

Management by Objectives

A process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

360-Degree Appraisal

Process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance

Cafeteria Benefit Program

An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs.

Flexible Benefit Programs

benefit programs in which employees are given credits to spend on benefits that fit their unique needs

Comparable Worth

Principle of equal pay for different jobs of equal worth.

Labor Relations

the system of relations between workers and management

Union Shop

An organization with a union and a union security clause specifying that workers must join the union after a set period of time.

Right-to-Work

legislation that allows employees to work without having to join a union

Recrutment

The development of a pool of applicants for jobs in an organization.