Chapter 10 HR MGMT

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Human Resources Management

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28 Terms

1

Human Resources Management

Formal systems for the management of people within an organization.

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2

Human Capital

The knowledge, skills, and abilities of employees that have economic value.

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3

Job Analysis

A tool for determining what is done on a given job and what should be done on that job.

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4

Selection

Choosing from among qualified applicants to hire into an organization

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5

Structured Interview

Selection technique that involves asking all applicants the same questions and comparing their responses to a standardized set of answers.

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6

Assessment Center

a managerial performance test in which candidates participate in a variety of exercises and situations

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7

Reliability

The consistency of test scores over time and across alternative measurements.

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8

Validity

The degree to which a selection test predicts or correlates with job performance.

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9

Outplacement

The process of helping people who have been dismissed from the company regain employment elsewhere.

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10

Employment-at-Will

the legal concept that an employee may be terminated for any reason

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11

Termination Interview

a discussion between a manager and an employee about the employee's dismissal

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12

Adverse Impact

when a seemingly neutral employment practice has a disproportionately negative effect on a protected group

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13

Training

Teaching lower-level employees how to perform their present jobs.

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14

Development

Helping managers and professional employees learn the broad skills needed for their present and future jobs.

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15

Needs Assessment

An analysis identifying the jobs, people, and departments for which training is necessary.

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16

Orientation Training

Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture, and the like.

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17

Team Training

training that provides employees with the skills and perspectives they need to collaborate with others

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18

Diversity Training

Programs that focus on identifying and reducing hidden biases against people with differences and developing the skills needed to manage a diversified workforce.

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19

Performance Appraisal

Assessment of an employee's job performance.

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20

Management by Objectives

A process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

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21

360-Degree Appraisal

Process of using multiple sources of appraisal to gain a comprehensive perspective on one's performance

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22

Cafeteria Benefit Program

An employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs.

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23

Flexible Benefit Programs

benefit programs in which employees are given credits to spend on benefits that fit their unique needs

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24

Comparable Worth

Principle of equal pay for different jobs of equal worth.

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25

Labor Relations

the system of relations between workers and management

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26

Union Shop

An organization with a union and a union security clause specifying that workers must join the union after a set period of time.

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27

Right-to-Work

legislation that allows employees to work without having to join a union

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28

Recrutment

The development of a pool of applicants for jobs in an organization.

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