chapter 18

mgmt 340

Lewins Three Step Model

Unfreezing, Movement, Refreezing

Unfreezing

this step involves preparing for change by breaking down existing mindsets and behaviors. it creates awareness of the need for change and builds motivation to move away from the current state

Movement

in this stage the actual change takes place. new processes are introduced and start adapting to the new way

Refreeze

once this change is implemented, this step focuses one solidfying and reinforcing the new behaviors and procsses. ensures change becomes permanent

Kotters 8 step plan for implementing change

1-8

step 1 (unfreeze)

establish a sense of urgency by creating a compelling reason for why change is needed

step 2 (unfreeze)

form a coalition with enough power to lead the change

step 3 (unfreeze)

create new vision to direct the change and strategies for achieving the vision

step 4 (unfreeze)

communicate the vision

step 5 (movement)

empower others to act on the vision by removing barriers to change and encouraging risk taking and creating problem solving

step 6 (movement)

plan for, create, and reward short term wins that move the organization toward the new vision

step 7 (movement)

consolidate improvements, reassess changes, and make necessary adjustments in the new programs

step 8 (refreeze)

reinforce the change by demonstrating the relationship between new behaviors and organizational success