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Vocabulary-style flashcards covering key terms and concepts from the Risk Management lecture notes.
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Risk (UNWTO definition)
A situation that exposes someone or something to danger or loss.
Hazard
A source of potential damage or adverse health effects; risk is the chance that exposure to a hazard will cause harm.
Risk Management (ISO 31000)
The identification, evaluation, and prioritization of risks, followed by coordinated application of resources to minimize, monitor, and control the probability of unfavorable events.
Uncertainty in financial markets
Future unpredictability about earnings or outcomes that affects risk and decision making.
Threats from project failures
Risks arising from failures during design, development, production, or sustainment life cycles.
Legal liabilities
Potential legal obligations and consequences facing operators due to business activities.
Credit risk
The possibility that a borrower or counterparty will fail to meet obligations, impacting return.
Accidents vs Risks
Accidents are reactive events; risks are preventive possibilities to manage.
Slip-and-fall injuries
Common hospitality injuries due to slipping or tripping.
Musculoskeletal injuries
Injuries to muscles, tendons, or joints from strains or overuse.
Skin reactions
Irritations or allergic reactions affecting skin safety.
Respiratory illnesses
Diseases of the respiratory system due to exposure or contaminants.
Security-related accidents
Incidents arising from security issues affecting people or property.
Food poisoning
Illness from improper food storage or handling.
Elevator and escalator accidents
Accidents involving lifts in hospitality settings.
Natural causes and disasters
Disasters caused by Earth movements, weather, or related events.
Deliberate attack (terrorism)
Use or threat of violence for political, religious, ideological or social aims.
Events of uncertain root-cause
Events with uncertain cause, including negative risks and positive opportunities.
Strategies to manage threats
Avoid the threat; reduce adverse effects; transfer to others; retain some consequences.
Threat identification
Identifying events or conditions that could cause harm.
Vulnerability assessment
Evaluating the susceptibility of critical assets to threats.
Risk assessment
Determining the severity and probability of identified risks to inform decisions.
Risk options and risk treatments
Possible strategies to address risks and select appropriate treatments.
Risk management plan and execution
Documented plan with responsibilities, timelines, and monitoring; then implement.
Risk rating formula
Risk Score = Likelihood x Impact.
Risk levels
Categories such as Extreme, High, Moderate, Low, Very Low indicating required actions.
Best available information
Using the most reliable data as the basis for risk management decisions.
Risk management as a continual process
An ongoing cycle of monitoring, reassessment, and improvement.