opman 5ms

Operations Management

Measurement & analysis of internal processes

Efficiency & effectiveness of conversion processes

Delivering product to surpass/meet expectations

Final output should have all features expected

Operations

Process to create & deliver product

Company operations should involve all activities required to create value

Money

Finance available for resources/production

Manpower

Employees & personnel: most valuable resource

No production w/o manpower

Machine

Machines & equipment that facilitate conversion process

Materials

Sufficient supply of raw materials for continuous production

Method

Step by step process of converting to create product

All knowledge involved to create product

Input

Resources mobilized

Throughput

Transformation/conversion process

Output

Product itself

Delivery

Marketing & servicing

Transformation process

Conversion of input, adding value, and delivering output to customers

Manufacture

Physical creation of products

Transport

Movement of materials

Supply

Change in ownership of goods

Service

Customer treatment/product storage