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What is the General Performance Model?
Performance = Ability + Motivation + e. (Success requires both the skill and the drive).
What are "Need Theories"?
Motivation based on innate/universal human desires (e.g., Maslow) and the drive to satisfy them.
how these needs motivate people
What are "Cognitive Theories"?
Motivation based on thought processes and how we mentally decide which direction to take.
how thinking influences motivation and performance
What are "Reinforcement Theories"?
Motivation based on consequences—using rewards or punishments to drive behavior.
What are the three levels of performance? Does performance in one influence the other?
Individual, Workgroup, and Organization.
High performance at one level does not necessarily lead to high performance at the next level