Motivation and Performance

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Last updated 2:18 AM on 2/1/26
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5 Terms

1
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What is the General Performance Model?

Performance = Ability + Motivation + e. (Success requires both the skill and the drive).

2
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What are "Need Theories"?

Motivation based on innate/universal human desires (e.g., Maslow) and the drive to satisfy them.

  • how these needs motivate people

3
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What are "Cognitive Theories"?

Motivation based on thought processes and how we mentally decide which direction to take.

  • how thinking influences motivation and performance

4
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What are "Reinforcement Theories"?

Motivation based on consequences—using rewards or punishments to drive behavior.

5
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What are the three levels of performance? Does performance in one influence the other?

Individual, Workgroup, and Organization.

  • High performance at one level does not necessarily lead to high performance at the next level