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Which of the following is NOT a purpose of patient verification during counseling?
C. Verifying the patient's social history
3 multiple choice options
What is the main goal of using the teach-back method during patient counseling?
B. To confirm the patient's understanding of the information provided
3 multiple choice options
Which component is part of the "QuEST SCHOLAR-MAC" method for over-the-counter recommendations?
C. Reviewing symptoms and characteristics
3 multiple choice options
Which of the following are forms of Drug information that you can access?
D. All of the above
3 multiple choice options
Which of the following is information you can find in a drug information resource?
A. Dosing information
3 multiple choice options
How should you communicate drug information to a patient?
C. Simplifying into a more general understanding so your patient can understand
3 multiple choice options
Which of the following is not objective data?
B. Pain
3 multiple choice options
What range should a normal patient's pulse be in?
C. 60-100
3 multiple choice options
Which of the following thermometers is the most reliable?
B. Rectal
2 multiple choice options
Which step of the PPCP plan is associated with interpreting clinical calculations?
A. Access
3 multiple choice options
What is BMI used for?
C. Used to determine if a patient is underweight, normal weight, overweight, or obese
3 multiple choice options
Which of the following is not taken into account when prioritizing the disease states?
D. Societal goals
3 multiple choice options
What are potential barriers when it comes to a patient interview? (Select all that apply)
A. Patient
B. Personal
C. Environmental
1 multiple choice option
What is a ROS and why is it important in taking a complete Medical History?
C. Review of Systems
3 multiple choice options
What is SCHOLAR-MAC used for?
A. Over-The-Counter Recommendations
3 multiple choice options
What is the main goal of the teach-back method?
A. Make sure the patient understands how to safely and properly use this medication
3 multiple choice options
Why do we verify patient information?
B. To verify if the patient we are currently counseling is correct
3 multiple choice options
What is the purpose of verifying medication history? (Select all that apply)
A. To make sure there are no drug-to-drug interactions
3 multiple choice options
Which of the following fasting blood glucose levels indicates hypoglycemia?
A. 67 mg/dL
3 multiple choice options
What % O2 requires oxygen therapy?
B. 88%
3 multiple choice options
What is the normal range for respiratory rate?
C. 12-18 breaths per minute
3 multiple choice options
Which of the following are reasons why we document? (Select all that apply)
A. Establish accountability
B. Billing and Reimbursement purposes
C. To transition and continue care
D. To meet professional standards
Which of the following is not a type of document?
D. None of the above
3 multiple choice options
Which of the following would you not put in the Subjective section of your SOAP notes?
C. Heart rate
3 multiple choice options
What does IESA stand for?
C. Indication, Effectiveness, Safety, and Adherence
3 multiple choice options
When assessing a medication problem, which of these medication therapy problem categories fall under Safety?
B. Adverse Medication Event
3 multiple choice options
Select all that apply: Which of these are considered when prioritizing a problem list?
A. Patient's goals
B. Level of control
C. Severity
1 multiple choice option
What are some different types of documentation? (Select all that apply)
A. SOAP/SOAR notes
B. Medical history
C. Other healthcare provider notes
D. Immunization records
What are the two different types of information contained in a SOAP/SOAR note? (Select all that apply)
A. Subjective
D. Objective
2 multiple choice options
When would you want to document? (Select all that apply)
A. When a transition of care occurs
B. When a medication is changed
C. When the patient develops an allergy
D. When the patient receives a new vaccination
What online resources can be used to find drug information? (Select all that apply)
A. Lexicomp
B. Micromedex
2 multiple choice options
True or False: Different types of drug administration can be found in Lexicomp?
A. True
1 multiple choice option
True or False: Boxed warnings are on the last page of a package insert?
B. False
1 multiple choice option
Select the prime questions during the Pharmacist’s Patient Care Process: (Select all that apply)
A. What did the prescriber tell you the medication was for?
B. How did the prescriber tell you to take this medication?
C. What did the prescriber tell you to expect?
1 multiple choice option
What SHOULDN'T you do in response to a patient that has below basic health literacy?
B. Speed up the process.
3 multiple choice options
Which of the following is NOT a sign of an active listener?
C. Does not speak up, if there was a word or phrase misunderstood
3 multiple choice options
Which of the following is not one of the three prime questions in regards to patient counseling?
D. How much did your doctor say this medication would cost?
3 multiple choice options
Which of the following is an open-ended teach-back question?
A. Can you tell me how you are going to take this medication?
3 multiple choice options
Which of the following is important to verify during patient counseling?
A. Medication History
3 multiple choice options
What are 2 things that you should verify with each patient interaction upon counseling?
A. Name and Date of Birth
3 multiple choice options
Why is the teach-back method important?
C. To make sure the patient understands how to take their medication and all the information that the pharmacist discussed
3 multiple choice options
Which of the following is NOT correctly matched with the IESA acronym?
D. A - Accessibility
3 multiple choice options
Which of the following would be an appropriate question to ask for effectiveness?
B. Is this the most appropriate treatment for the medical condition?
3 multiple choice options
Which of the following is NOT a category for Safety?
D. Dosage too low
3 multiple choice options
Which of the following best describes the "Safety" component in the IESA framework for medication assessment?
B. Ensuring there are no allergies, drug interactions, or inappropriate dosing
3 multiple choice options
In which category of IESA is the cost the problem?
D. Adherence
3 multiple choice options
Which of the following is NOT a consideration when referring to addressing the problems?
D. Price
3 multiple choice options
Which of the following are included in SCHOLAR-MAC? (Select all that apply)
B. Allergies
C. Symptoms
D. Onset
1 multiple choice option
Medication history should include:
D. All current and past medications, including OTC
3 multiple choice options
Social history includes which of the following? (Select all that apply)
B. Drug, alcohol, and tobacco use
D. Occupation
E. Marital status
2 multiple choice options
Which of the following is the best type of question to ask during a patient interview?
C. Open-ended question
3 multiple choice options
Which of the following is an example of a patient barrier?
D. Health literacy
3 multiple choice options
What does M stand for in SCHOLAR-MAC?
C. Medications the patient is currently taking
3 multiple choice options
Which of the following medication issues falls under the "Safety" category when assessing a medication problem?
B. A patient's medication dosage is too high, leading to potential toxicity
3 multiple choice options
Which of the following scenarios falls under the "Adherence" category of medication-related needs (IESA)?
C. A patient cannot afford their prescribed medication, leading to missed doses
3 multiple choice options
What must be done at the start of every patient interaction?
a. Confirm name and date of birth
3 multiple choice options
What kind of questions work best for the teach-back method?
a. Clear, open-ended questions that require more than yes or no
3 multiple choice options
Which of the following is NOT an element of verification in reference to patient counseling?
Provider
3 multiple choice options
What is a goal of therapy? (Select all that apply)
A. Cure of disease
B. Reduction of symptoms
C. Improving lab values
D. Preventing disease
Which of the following is the best example when developing a pharmacological treatment?
Take 200 mg of Ibuprofen tablets by mouth every 6-8 hours as needed for pain for 1 week
3 multiple choice options
What is a correct example of plain language?
None of the above
3 multiple choice options
What type of information do we want the patient to know when asking the 3 prime questions? (Select all that apply)
A. Route of administration
C. Precautions
D. Duration
1 multiple choice option
Which answer choice displays active listening?
A. Farah is keeping eye contact and asking questions while I am talking
3 multiple choice options
Which of the following is an open-ended question?
B. How do you take your medication?
3 multiple choice options
Which of the following is not one of the three prime questions?
D. Did your doctor tell you how much this was supposed to cost?
3 multiple choice options
What information is not important when verifying patient information?
B. Family Member Names
3 multiple choice options
Which of the following is a reason that you require a patient's name and DOB
before counseling them for a new medication?
B. To avoid potential HIPPA violations
3 multiple choice options
After you finish using the teach-back method, what should you tell/point out to your patient?
C. Give them the pharmacy's phone number or some other form of contact if they have any questions later
3 multiple choice options
Which of the following letters from the QuEST Acronym belongs to the letter T?
B. Talk about the product
3 multiple choice options
Which of the following is not an open-ended question?
B. Do you have any questions about this medication?
3 multiple choice options
Why should you ask the patient about past medical history?
B. It allows you to find out anything that might be a repeating factor and allows for a good recommendation
3 multiple choice options
Which of the following are barriers to effective, active listening? (Select all that apply)
A. Discrimination
B. Bias
E. Prejudices
2 multiple choice options
What level of health literacy involves being able to interpret medication labels?
C. Intermediate
3 multiple choice options
Which of the following is not an example of an open-ended question? (Select all that apply)
B. "Did your provider tell you what the medication is for?"
C. "Do you have any questions?"
What does the E stand for in IESA?
A. Effectiveness
3 multiple choice options
What category does the cost of a medication fall under on the MTP chart?
D. Adherence
3 multiple choice options
What should be considered when prioritizing the patient problem list?
A. Both the patient and the healthcare provider's perspectives
3 multiple choice options
Which of these blood glucose levels are typical for a pre-diabetic patient?
C. 100-125 mg/dL
3 multiple choice options
Which of the following is not a factor that can impact blood pressure measurements on a patient?
D. Lack of sleep
3 multiple choice options
Which of the following measurements can be considered objective data?
D. A patient's heart rate at the time of intake
3 multiple choice options
A patient tells you that their headaches occur mostly when they haven’t had caffeine. When giving an OTC recommendation to a patient, which part of SCHOLAR-MAC would this information fall into?
D. Aggravating factors
3 multiple choice options
Which of the following patient responses would be considered part of their social history?
A. The patient has 4 alcoholic drinks a week
3 multiple choice options
Which of the following acronyms do we use for a patient interview?
B. AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You)
3 multiple choice options
Which of the following is not a reason as to why we should document?
B. To know everything about the patient's personal lives
Which of the following is a subjective form of documentation?
A. Pain level
Which of the following is false regarding how information should be documented?
D. Abbreviations and technical jargon are encouraged
What falls under the prime question "How did the prescriber tell you to take this medication?"
A. Dose, route, frequency, and storage duration
Select the best choice that can help a pharmacist speak in plain language:
B. Slow down, remove jargon, repeat important information, and address timing
What are the three elements of being an active listener?
A. Focus on content delivery, sympathetic, and seek clarification
In which of the following situations would calculating creatinine clearance (CrCl) be
least useful?
D. Monitoring blood glucose
When assessing a patient’s health conditions, which of the following should be prioritized first?
B. Chest pain and trouble breathing
When assessing a patient’s health condition, which of the following should you consider when making a medication therapy problem list?
A. Indications for treatment
B. Severity/stage
C. Risk factors
D. Category/type
Which of the following is not an example of objective data?
B. Pain Rating
Select all that apply: What elements of the blood are included in a complete blood count (CBC)?
A. White blood cell
B. Platelets
E. Red blood cell
F. Hemoglobin
G. Hematocrit
Which Hemoglobin A1c (HbA1c) level is indicative of a diagnosis of diabetes?
A. 6.5% or higher
What is a component that will be addressed in a patient's care plan?
A. Counseling points and education
Which way is proper to give a pharmacological recommendation?
C. Take 1 tablet of 1000 mg Metformin by mouth in the morning and at night with meals
"Engage in regular exercise" is an example of a:
A. Non-pharmacological recommendation
Which of the following blood pressures is an example of Stage 1 hypertension? (Select all that apply)
B. 138/78 mmHg
D. 128/88 mmHg
Which of the following describes hyperpnea?
B. Rapid and deep breathing