LEADERSHIP AND CHANGE MANAGEMENT

These flashcards cover essential concepts of leadership, followership, organizational culture, and crisis management from the lecture notes.

The four types of influential leadership are __, charismatic, coalitional, and Machiavellian-style leadership.

Transformational leadership.

Transformational leadership is characterized by the ability to bring about __ change in both followers and the organization.

significant

Transactional leadership focuses on the __ process between leaders and followers.

exchange

Charismatic leaders typically instill both __ and submission in followers.

awe

Coalitional leadership emphasizes building a __ of people who support the leader’s goals.

coalition

Machiavellian-style leaders are often associated with __ and unscrupulous behavior.

diabolical

power is derived from the leader’s position in the organization.

Position

Personal power is often derived from the followers based on the leader’s __.

behavior

The principles of __ leadership include a focus on shared values and intrinsic motivation.

spiritual

One of the key characteristics of effective leaders is their ability to __ change.

manage

In the context of crisis leadership, leaders must maintain a focus on the __, people, and resources.

goals

Kurt Lewin's three-step model of change includes unfreezing, __, and refreezing.

changing

John Kotter’s 8-step change model emphasizes the importance of __ the need for change to followers.

increasing urgency

The five styles of followership include effective, conformist, passive, alienated, and __.

pragmatic

Leaders must create a __ environment where employees feel safe to share their thoughts and opinions.

supportive

A learning organisation is characterized by continuous __, knowledge sharing, and adaptability.

learning

Crisis communication must ensure timely and _ messaging to prevent misinformation from spreading.

effective