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Chat Room

An internet feature that allows people to communicate in real time.

Computer Literacy

Internet literacy; the ability to use computers.

Cyberspace

The world wide web.

Digital Citizenship

The creation of conscious critical forms of integration in the globalizing society; a person utilizing technology (digital citizen).

Digital Competence

Confidence and critical use of information technology.

Digital Immigrants

Adults who adapt to their environment as they retain their language; born before the widespread use of technology.

Digital Natives

Young people who are native speakers of the digital language of computers; born in the era of technology.

Digital Skills

The ability to evaluate a variety of technological solutions; more than just knowing how to use a specific technology well.

Emoji

The creation of a new alphabet; pictograph.

Emoticon

Words without letters conveying emotional responses.

Ethnoscape

The landscape of persons who form the shifting world where we live.

Hyperpersonal Communication

Computer-mediated communication that is more socially desirable than face-to-face communication.

Ideoscape

The movement of ideologies.

Mediascape

Pertains to the electronic and print media in global cultural flows.

Mediamorphosis

Transformation of communication media.

OMG

Oh My God!

Selfie

An ego-maniacal madness; gives focus on an individual.

Streaming Multimedia

Live audio and video available on a website.

Technoscape

Movement of technology.

Telematic Network

Convergence of telecommunications and information processing.

Virtual Community

A community that exists in the world of electronic communication rather than in the physical world.

Virtual Reality

The use of a computer to simulate an experience in a way that is obscure from reality.

Communication Media

Plays a significant role in constructing and representing the phenomenon of globalization and subsequently changing educational and learning processes.

Virtual Interactions

Globalization has introduced virtual communication and collaboration as a major part of workplace dynamics. Modern entrepreneurs need to understand the strengths and limitations of different communications media, and how to use each medium to maximum effect

CULTURAL AWARENESS IN SPEECH

The need for cultural awareness is a major impact of globalization on the required skillset of effective communicators. Modern entrepreneurs and employees need the ability to catch subtle nuances of people’s manner of speech when communicating across cultures. Even when two people are speaking the same language, cultural differences can affect vocabulary, colloquial expressions, voice tone, and taboo topics (Ingram, 2009).

CULTURAL AWARENESS IN BODY LANGUAGE

Awareness of cultural differences in body language can be just as important as the nuances of speech. Students should understand acceptable speaking distances, conflict styles, eye contact, and posture in different cultures, accepting that the physical expressions of their own culture are not universally accepted. These differences should be addressed to avoid difficulties or miscommunication.

TIME DIFFERENCES

The advent of global collaboration introduces another new dynamic to communication skills—the need to communicate and share information with people across several time zones. When people collaborate with others on the other side of the globe, their counterparts are usually at home asleep while they themselves are at work. Today’s communication skills development programs should address the nuances of overcoming this challenge by teaching people to understand the information needs of their colleagues, according to the communication styles of different countries or cultures. Being able to effectively share information between shifts can make or break the productivity of a geographically dispersed team, making this an important issue for many companies (Ingram, 2009).

GLOBAL MINDSET

is a psychological process that represents patterns of an individual or group thinking. It is a fixed mental attitude that leads people to see things and events from a specific lens through perception and reasoning.

UNFOLDING THE SELF

the ability to look for shared communication symbols and project the self into another person’s mind by thinking the same thoughts, feelings, and emotions as the person

MAPPING THE CULTURE -

ability to contrast cultural differences that may motivate us to prefer alternative styles of cultural expressions and engender in us a desire to retool so that we can better function with the demands of global environment and cope with the changing environment rapidly

ALIGNING THE INTERACTION -

requires individuals to foster the ability of cultural adroitness by which they can function effectively and appropriately without violating their counterpart’s norms and rules to reach a global civic society.

GRAMMATICAL COMPETENCE

the domain of grammatical and lexical capacity.

SOCIOLINGUISTIC COMPETENCE

an understanding of the social context in which communication takes place, including role relationships, the shared information of the participants, and the communicative purpose of their interaction.

DISCOURSE COMPETENCE

the ability to interpret individual message elements in terms of their interconnectedness and of how meaning is represented in relationship to the entire discourse.

STRATEGIC COMPETENCE

the coping strategies that communicators employ to initiate, terminate, maintain, repair and redirect communication

MODEL OF GLOBAL COMMUNICATION COMPETENCE

This enables individuals to search for the vision, shared understanding, and sense of multiple identities that lead to the unlocking of human potential in the development of intelligence, knowledge, and creativity for a peaceful and productive society.

COMMUNICATION COMPETENCE (Chen, 2005)

an innate individual trait that is not related to personal intellect or education, thus, is an internal ability that is enhanced and luminated through the promotion of empathy in the process of socialization. In the global communication context, competence further requires individuals to be equipped with the ability to acknowledge, respect, tolerate and integrate cultural differences to be qualified for enlightened global citizenship.

COMPETENCE (Swain,1980 and Canale, 1983)

refers to the conscious and unconscious knowledge of an individual about language and about other aspects of language use

COMPETENCE (Chen, 2005)

the ability of individuals that relates effectively to self and others in daily life.

COMMUNICATION COMPETENCE (Swain,1980 and Canale, 1983)

the ability to function in a truly communicative setting. It is the knowledge of effective and appropriate communication patterns and the ability to use and adapt knowledge in various contexts. It is also the synthesis of an underlying system of knowledge and skill needed for communication