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Prejudice
an unjustifiable and usually negative attitude toward a group and its members. Prejudice generally involves negative emotions, stereotyped beliefs, and a predisposition to discriminatory action.
stereotypes
a generalized (sometimes accurate but often overgeneralized) belief about a group of people.
discriminate
(1) in classical conditioning, the learned ability to distinguish between a conditioned stimulus and other stimuli that have not been associated with a conditioned stimulus. (In operant conditioning, the ability to distinguish responses that are reinforced from similar responses that are not reinforced.) (2) in social psychology, unjustifiable negative behavior toward a group or its members.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get.
social identity
the “we” aspect of our self-concept; the part of our answer to “Who am I?” that comes from our group memberships.
ingroup
“us” — people with whom we share a common identity.
outgroup.
“them” — those perceived as different or apart from our ingroup.
ingroup bias
the tendency to favor our own group.
Scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame.
other-race effect
the tendency to recall faces of one’s own race more accurately than faces of other races. Also called the cross-race effect and the own-race bias.
attitudes
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events.
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request.
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave.
cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.
Persuasion
changing people’s attitudes, potentially influencing their actions.
Peripheral route persuasion
occurs when people are influenced by incidental cues, such as a speaker’s attractiveness.
Central route persuasion
occurs when interested people’s thinking is influenced by considering evidence and arguments.
norms
a society’s understood rules for accepted and expected behavior. Norms prescribe “proper” behavior in individual and social situations.
conformity
adjusting our behavior or thinking to coincide with a group standard.
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval.
informational social influence
influence resulting from a person’s willingness to accept others’ opinions about reality.
obedience
complying with an order or a command.
social facilitation
in the presence of others, improved performance on simple or well-learned tasks, and worsened performance on difficult tasks.
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable.
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity.
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group.
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives.
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next.
tight cultures
a place with clearly defined and reliably imposed norms.
Loose cultures
a place with flexible and informal norms.
altruism
unselfish regard for the welfare of others.
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present.
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs.
reciprocity norm
an expectation that people will help, not hurt, those who have helped them.
social-responsibility norm
an expectation that people will help those needing their help.
conflict
a perceived incompatibility of actions, goals, or ideas.
social traps.
a situation in which two parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior.
mirror-image perceptions
mutual views often held by conflicting parties, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive.
fulfilling prophecies
a belief that leads to its own fulfillment.
superordinate goals
shared goals that override differences among people and require their cooperation.
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction — a strategy designed to decrease international tensions.
Attribution
How we explain someone’s behavior by either crediting the situation or their traits/disposition.
Explanatory Style
Finding predictable patterns of attributions. Like how people explain good and bad events in their lives and in the lives of others - optimistic or pessimistic.
Social comparison
We compare ourselves to others, which often allows us to judge whether we are succeeding or failing, if we are good or bad. Very self-esteem based.
Dispositional attribution
the process of explaining someone's behavior or an event by attributing it to internal factors like personality traits, abilities, or attitudes, rather than external or situational factors
Situational attribution
an explanation for a person's behavior that attributes it to external factors or the situation they are in, rather than their personality or character
fundamental attribution error.
The tendency to overestimate the impact of personal disposition and underestimate the impact of the situations in analyzing the behaviors of others
Actor-observer bias
a cognitive bias where individuals attribute their own actions to external circumstances (situational attribution) while attributing others' actions to internal factors (dispositional attribution)
Self-serving bias
a psychological phenomenon where individuals tend to attribute their successes to internal factors (like their own abilities) and their failures to external factors (like bad luck or circumstances).
Mere exposure effect
the tendency for repeated exposure increases our liking of something.
Implicit attitudes
evaluations that occur without conscious awareness towards an attitude object or the self
Ethnocentrism
the tendency to view our own ethnic or racial group as superior.
Social influence theory
explores how individuals' attitudes, beliefs, and behaviors are shaped by interactions with others, encompassing various mechanisms like conformity, compliance, and internalization.
Halo effect
occurs when our positive impressions of people, brands, and products in one area lead us to have positive feelings in another area
Diffusion of responsibility
Tendency of any given bystander to be less likely to give aid if other bystanders are present.