Quality Management: Process Improvement Tools

These flashcards cover key vocabulary and concepts related to quality management and process improvement tools.

Quality Control

Exercising controls over products and processes to ensure quality standards are met.

Quality Assurance

Preventing defects by ensuring that the processes and systems are working consistently.

Quality Management

Philosophy and best practices applied across businesses to ensure quality.

Check Sheet

A structured form used for data collection, including both quantitative and qualitative data.

Histogram

A graphical display showing the frequency distribution of numerical data.

Pareto Chart

A combination of bar chart and line graph to identify the most significant factors in a dataset.

Cause and Effect Diagram

A graphical tool used to identify and display possible causes of a specific problem.

Scatter Diagram

A plot used to explore the relationship between two numerical variables.

Control Chart

A statistical tool used to monitor process behavior and variation over time.

Flowchart

A visual diagram that lays out the sequence of steps in a process from start to finish.