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Psychology
The science of human behavior is called
Behavior
The modern definition of psychology is that it is the study of human ____________
An external response to an emotion
Crying is
To move out or stir up
"Emovere," that Latin root of the word "Emotion," means
Phobia
The common name for a strong irrational fear that is difficult to eliminate is
Throwing a temper tantrum
Which of the following forms of behavior illustrates "regression" by an adult?
Attack them directly
Usually the best way to meet our problems is to
To help people learn more effectively, to make better adjustments to life situations, & to understand why people do the things they do
Which of the following are objectives of psychology
Expressing it outwardly by crying
Grief is best relieved by
Fear and Depression, Anger and resentment, & weakness and loneliness
During grief a person may experience
Can best be developed in early childhood
A realistic attitude toward death
Thanatology
The study of death is called
Regression
John, age five, began using "baby-talk" and bed wetting after the birth of a baby brother. He was using the defense mechanism of
Persuasion
Which of the following self concept factors would not affect the ability of the funeral director to effectively communicate with his clientele?
Trust
In his service to the public, the funeral director must always be conscious of the basic _____ which consistently maintains and improves his ability to communicate with the community.
Verbal and non-verbal
The two most common forms of communication may be referred to as
Acceptance
Which of the following is the least likely reaction following a SIDS death?
The grief work to be shortened
Anticipatory grief allows
No interruptions in patterns of conduct
Which of the following is NOT one of the normal reactions in Lindemann's symptomatology of normal grief?
The ultimate decisions of the funeral should be influenced by the funeral director
Which of the following is NOT a distinct role of the funeral service counselor in helping a bereaved family gain insight into problems and discovering ways of coping with problems?
Which of the following would NOT be a desired interview technique during the funeral service arrangement conference?
None of these
3 multiple choice options
It encourages dependence by the bereaved
Which of the following is NOT an advantage of the directive counseling approach?
Non-directive counseling
Carl Rogers is most frequently associated with
Insist the client gain a new perspective
Which of the following would NOT be an acceptable counseling principle applicable to funeral service?
Carl Rogers
Which of the following would argue that counseling is associated with good communication?
The Living Will
Which of the following is a document signed by persons who want to be allowed to die?
Egoistic Suicide
That type of self destruction in which a person has little or no group identification and is seen as a loner is referred to as a
Hospice
_______ in its broadest sense includes the patient and family prior to the time of death, at the time of death of the patient and care of the family during the bereavement period.
Bargaining
The third of Kubler-Ross' stages of dying is identified as
Grief Syndrome
A common pattern of symptoms and reactions experienced by those who have lost relatives or friends through death is known as
Weakness
A normal somatic disturbance in grief is:
Bereavement
An event producing acute deprivation and loss due to death of one in whom emotional capital has been invested is:
need emotional support
The psychological needs of the bereaved family:
to face confrontation with death.
The purpose of the funeral rite is:
Crib Death
Another common name for Sudden Infant Death Syndrome would be?
Delayed Grief
Overactivity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory?
Facilitating
To assist in the understanding of the circumstances or situations the individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary is known as:
It is based on heredity.
Which of the following is not considered to be a characteristic of Sudden Infant Death Syndrome?
Euthanasia
The act of causing death painlessly so as to end pain and suffering for an individual is called:
Depression
The fourth Stage of Dying according to Kubler-Ross?
Alienation
The state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable, or unacceptable is known as:
Anticipatory Grief
Grieving that occurs prior to the actual loss is called:
Bereavement
A state, condition, or event produced when we loose someone or something of value best describes the term:
Confirm Reality
Which of the following is a need of the bereaved?
Establish socially accepted climate for mourning.
Which of the following is a purpose of the funeral?
The greater the potential for loss, the more intense the reaction.
The final component of Attachment Theory:
Adjust to an environment in which the deceased is missing.
Which of the following is a "Task of Mourning" according to Worden.
Tightness in the chest.
Which of the following is a somatic disturbance in grief?
Denial
A protective coping mechanism characterized by an inability to perceive external reality is called:
Suppression
A conscious postponement of addressing anxieties and concerns defines:
Anger
The second stage of death and dying according Kubler-Ross is?
Ceremony
A formal or symbolic act or observance is called a:
Client-Centered
A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health is called ______ counseling.
Complicated Grief
Grief extending over a long period of time without resolution is called:
Counseling
Anytime someone helps someone else with a problem is one definition of:
Alienation
In grief the inability of the individual to adjust to life without the presence of the deceased, or a feeling of less significance in the world is called:
Rapport
A relation of harmony, conformity, accord or affinity established in any human interaction is called:
Shame
The assumption of blame directed toward one's self by others is called?
Genocide
An unsuccessful attempt made by a person to end his own life is called?
Suppression
A more or less conscious postponement of addressing anxieties and concerns is called:
At-Need Counseling
The type of counseling which takes place when the family is selecting the services and items of merchandise after a death has occurred is called:
Guilt
Blame directed towards one's self based on real or unreal conditions is called?
Person-centered
Which of the following is a style of counseling rather than a type of counseling?
It provides the experience of pain in grief.
Which of the following examples explains how funeral service facilitates grief?
Discussing an impending death at a pre-need conference.
Which of the following is NOT an example of a type of after-care followup?
To experience the pain of grief.
Which of the following is Worden's second "Task of Mourning"?
Extreme withdrawal
Which of the following is NOT a manifestation of normal grief?
Income of the deceased.
Which of the following is not a determinant of grief?
Chronic grief
A type of complicated grief which is prolonged and is excessive in duration is:
Delayed Grief
A type of grief which is suppressed and or postponed is?
9 Years and Above
The age at which a child understands death as being both final and inevitable?
Masked Grief
A type of grief reaction when the person experiences symptoms and behavior which causes them difficulty, but they do not see or recognize the fact that these are related to the loss:
Informational
Which type of counseling involves sharing a body of special information with a counselee?
Client-Centered Counseling
Person-centered counseling is also called?
Directive
Which style of counseling focuses on the counselor taking a live speaking role.
Non-directive
Establishing a rapport with the client, appraising the client's problems, and accepting the client's attitude and feelings are factors specifically associated with which style of counseling?
Judgemental Attitude
All of the following are referred to as characteristics of the helping funeral director except:
Congruence
According to client-centered counseling, the necessary quality of a counselor being in touch with reality and other's perception of one's-self is termed:
According to Worden, which of the following are "Tasks of Mourning?"
1. Experience pain of grief and isolate from relatives and friends.
2. Gives the opportunity to express emotion