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structured decision
routine process made by those in operational positions
unstructured decision
no agreed upon process with a right answer, strategic level analysis by senior executives
semi structured decisions
portion with agreed upon process for what actions to take, but not all, made by middle management
intelligence (1st part of Herbert decision making process)
recognize and understand problem
design (2nd part of Herbert decision making process)
list of alternative solutions or options
choice (3rd part of Herbert decision making process)
is made and occurs when criteria is met
implementation (4th part of Herbert decision making process)
the process that gives results and feedback
speed (1st part of quality dimensions)
make a choice within a time limit
comprehensive (2nd part of quality dimensions)
narrows available opportunities according to priorties
accuracy (3rd part of quality dimensions)
decision that reflects reality of the situation
fairness (4th part of quality dimensions)
consider the interests of other parties
due process (5th part of quality dimensions)
backtracking to ensure efficiency
how to automate quality diemensions
business intelligence (data, infrastructure, analytics)
data
what you need to collect for business intelligence (NEVER DUPLICATE!!!) structure of fields, tables and primary keys
infastructure
where to put data (base or warehouse)
analytics for business intelligence
what if, goal seek, solver, scenario manager, data tables
goal seek
change singular input to see output (minimum value for average projections for 1st quarter)
Solver
changes more than one variable or restraints in formula
scenario manager
projections for estimated sales
data tables
all possibilities in one table, only interest changes in single cell
multidiemensional analysis
parameterized reports in pivot tables for certain category or regions, predictive analytics (data mining)
operational analytics
real time monitoring of business activities (internet of things, big data)
location analytics
data organized spatially (geographical information system GIS: data in the form of maps)
user interface
how user interacts with a system (data visualization)
data visualization
users see patterns from large data sets
drill downs
detailed records of aggregated totals
executive support system
senior level management for constant status of organization (sales price, customer contacts, ect.) uses dashboards or portals
key performance indicators
constant information of aggregated information (needs drilldown records)
balanced scorecard
when KPIs measure everything (needs customers and employees)
middle management decision support systems
what-if and multidiemensional analysis
AI computer system simulating human behavior
classification of larger data sets, generate solutions to complex problems, better algorthims to reach conclusions
expert system
AI recreates knowledge from base (repository where data is held) of limited info, inference engine to reach conclusion
neural network
trained to learn with layers, combined with genetic algorithm with a lot of variables, based on evolution biology
intelligent agents
preform repetitive tasks (siri, alexa)
machine learning
can preform it’s own performance (supervised or unspupervised)
computer vision
extract info from real word images (camera ceilings, shelf sensors)
database
collection of info for specific/related purpose (people, places and things)
entities
category for info (table in relational database system)
attributes
characteristics of entities organized in columns (fields of names, GPAs, majors, ect.)
record
all related attributes in the same order (rows) individual
relational databases
most common data set up in 2 dimensional tables called relations
primary keyfeild
unique identifiers for each record in table (can’t be duplicated or null/blank)
foreign keyfeild
when primary key exists in another table
relationships
organizing data between tables
data modeling
normalizing and diagram data
data normalization
eliminate redundancies and repeated groups
cardinality
a value in one entity linked to another (ex: one person can own many cars)
referential integrity
ensures data quality by preventing the deletion of records in ‘one’ table if related record exists in ‘many’ table
decision support system
software for data (defines database structure) collection and analysis
design view of database structure
able to edit fields and tables
datasheet view of database structure
where data is actually stored
property sheet
determines what kind of data can there be in each field
data manipulation
query data for insight with SQL
SQL
structured query language that communicates with databases
big data
can’t be stored/standard data management tools
volume
massive amount/quantities (90% of all data has been made in the last 2 years)
velocity
comes in every second (speed of generated data)
variety
comes from different sources/forms (videos, pictures, ect.)
database
organized for specific purpose, data never repeated, current info
data warehouse
current and historical information repository (potential interest), don’t rewrite data only update (internal and external)
data marts
data warehouse subsets (one for north america, europe, ect.)
data lake
repository for raw unstructured (mostly) data (unanalyzed)
hadoop
process for breaking down open source software framework for big data
online analytical process (OLAP)
multidimensional analytics (pivot tables)
predictive analytics
query
looks at total sales (by specific request)
data mining
cluster analysis (can’t predict without hisotical data) associations, sequences, classifications, clusters
text mining
data to predict future behavior, sentiment analysis to study inflection behavior
web mining
all mouse movements, ability to track activity better through apps