HR Management

What is HR?

Designing formal systems in an organization to manage human talent for accomplishing organizational goals

Core Competency

Unique capability that creates high value for a company. Walmart’s supply chain

Organizational Culture

Shared values and beliefs that give members of an organization meaning and provide them with rules for behavior/social norms

How was HR developed in the past few years?

Changed from operational/administrative to more strategic/planning. Earned it’s place to lead and help organizational movement

HR Generalist

Responsible for performing a variety of HR Activities

HR Specialist

Has in-depth knowledge and expertise in a specific area of HR

Generation

groups of people born within a specific range of years who share common cultural experiences, values, and historical events that shape how they view work, life, and society

What is the difference between outsourcing and offshoring? Give an example.

Outsourcing is getting a company in a different area to work for you after you a pay a fee. Offshoring is opening your company in a new area outside of the US. Example of outsourcing is American Express getting a company in India to take complaints. Example of offshoring is American Express opening up a location in India and moving employees there to expand the business and culture.

What is environmental scanning?

Assesses external and internal environmental conditions that affect the organization

Succession Planning

Process of planning ahead to replace key roles or create bench strength for key roles. Utilizes a 9 box grid that measures potential and performance to analyzes employee development

Business Necessity

practice necessary for safe and efficient organizational operations. Curiosity VS involvement.

National Culture

Sum of the beliefs, rituals, rules, customs, artifacts, and institutions that characterize the population of a nation - country specific

Hofstede’s Cultural Dimensions

1. Power distance index

2. individualism vs collectivism

3. masculinity vs femininity/motivation towards achievement

4. Uncertainty Avoidance Index

5. Long Term Orientations vs Short Term Normative Orientation

6. Indulgence vs Restraint

Individualism vs Collectivism

US is very independent/we are not bound to our family relations

Indian/Asian Culture is very family centered. Multiple generations live in houses together.

Job Design

construction of specifying the tasks, duties, and responsibilities of a job/job description

How often does job design happen?

dynamic/ongoing. Changes happen when jobs require adaption

Job Range

number of operations that a job holder performs to complete a task

Job Enlargement

employee’s range of tasks is increased by adding more tasks at the same level of responsibility. AKA more variety in daily work. Horizontal range

Job Rotation

Employees are systematically moved between different jobs or tasks over time. Horizontal Range

Job Depth

degree of control, autonomy, and responsibility an employee has over how their work is performed. Vertical Range

Job Redesign

process of reorganizing a job to improve motivation, efficiency, employee satisfaction, and performance.

Outcomes of Job Redesign

Self managed teams, alternative work arrangements, and virtual teams

Person Job Fit

matching the characteristics of people with the characteristics of the job

Need’s Theory

1. self actualization

2. esteem

3. belonging and love

4. safety and security

5. basic physiological needs

Psychological Contract

unwritten expectations employees and employers have about the nature of their work relationship. Competitive pay and benefits for workers growing their skills

Employee Absenteeism vs Presenteeism

not showing up to something schedule vs showing up but being mentally checked put and doing bad work

Bona fide occupational qualification (BFOQ)

Legitimate reason an employer can use to exclude persons on otherwise illegal bases of consideration

person/group fit

assessing how well a person fits the team

person organization fit

how well a person can integrate with the organizational culture

Realistic Job Preview

process through which a job applicant receives an accurate picture of a job. Job shadowing

who is gen z and what are some qualities about them in the workforce?

1996-2015. Very technologically advanced, mental health focused with work/life balance, and cares about social issues

Civil Rights Act of 1964

Prohibits employment discrimination on the basis of race, color, religion, sex, or national origin. Only for employers with 15+ employees

Civil Rights Act of 1991

Strengthened the 1964 act and overturned any decisions that limited rights of employees

Equal Pay Act

Requires equal pay for men and women performing substantially the same work

What is Total Rewards? What’s an example?

monetary and non monetary rewards provided by companies to attract, motivate, and retain employees.

What is Tangible DIRECT Rewards? What’s an example?

Elements of compensation that can be quantitatively measured and compared between different organizations. Base pay

What is Tangible INDIRECT Rewards? What’s an example?

Rewards behind the scene, only know it’s being covered and not how much. Health Insurance

What are Intangible Rewards?

Work environment and how it impacts employee morale and how one feels about the job.

Fair Labor Standards Act

Business must respect and follow minimum wage laws, child labor, and overtime.

What’s the difference between Exempt and Non Exempt Employees?

Exempt employees hold positions which they are not paid overtime/salary
Non Exempt Employees must be paid over time

What are Benefits? List as many.

Tangible indirect rewards provided to an employee or group of employees for organizational membership. Retirement, paid time off, health insurance, life insurance, disability insurance

What is the difference between rights and responsibilities?

a right is something you are entitled to receive, while a responsibility is something you are expected to do

right

power, privileges, or interests derived from law, nature, or tradition

Responsibility

obligations to perform certain tasks and duties

what the difference between a noncompete agreement vs a nondisclosure agreement

Noncompete prohibits individuals who leave an organization from working with an employer in the same line of businesses for a specific period. EX: an employee at sony music cannot work for another music firm for 2 years. A nondisclosure agreement prevents someone from speaking about the businesses and what occured. EX: if i am product testing for a nail polish company, i cannot speak about the things i am testing

What is an implied contract/psychological contract

unspoken and unwritten but understood agreement

Whistle Blowing

Individuals who report real or perceived wrongs omitted by their co workers or employers. EX: an employee reports a company for committing tax fraud

What is the Sarbanes Oxley Act?

high ranking officials who are aware of ethical issues can get sued/are personally liable for a company’s actions

Employee Handbook

written document that explains everything employees need to know about an organization’s culture and rules

What’s inside the handbook?

benefits, mission and values, pay, and hours

Progressive Disciplinary/Aguas Method LOL

1. Coaching

2. formal verbal warning

3. written warning

4. Final written writing

5. termination

what is the difference between voluntary and involuntary termination.

Voluntary: an employee leaves on their own accord. Involuntary: a company fires the employee