Matching behaviour and appearance to perceived social norms
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social norms
Usually unwritten or unspoken rules for behaviour in social settings
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descriptive social norms
what people **actually** think, feel, or do
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prescriptive social norms
what people **should** think, feel, or do
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informational influence
what a group has if we adopt the group consensus because it seems correct
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normative influence
what a group has if we adopt the group consensus to show identification with the group
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compliance
Agreement with a request from a person with no perceived authority
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door in the face
A persuasive technique in which compliance with a target request is preceded by a large, unreasonable request
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foot in the door
a persuasive technique in which compliance with a small request is followed by compliance with a larger request that might otherwise have been rejected
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low balling
making further requests of a person who has already committed to a course of action
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obedience
when we comply to the request of someone in a position of authority
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halo effect
the assumption that someone who is physically attractive will have other good personal qualities as well
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thin slices of behaviour
first impressions
Made from minimal information
appearances, stereotypes
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attributions
A judgment about the cause of a person’s behaviour
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dispositional attributions
A judgment assigning the cause of a person’s behaviour to personal qualities or characteristics
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situational attributions
A judgment assigning the cause of a person’s behaviour to the environment
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Fundamental attribution error
refers to an individual’s tendency to attribute another’s actions to their character or personality, while attributing their behaviour to external situational factors outside of their control
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actor-observer bias
Emphasizing dispositional attributions to explain the behaviour of others while emphasizing situational attributions to explain our own behaviour
* self versus others
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correspondence bias
the tendency for people to overemphasize personal factors and underestimate situational factors in explaining the behaviour of others
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self-serving bias
Attributing success to dispositional factors while attributing failure to situational factors
positive versus negative behaviours
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stereotypes
A simplified set of traits associated with membership in a group or category
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prejudice
negative judgments and attitudes toward a person based on their group membership
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bystander effect
the inhibiting influence of the presence of others on a person's willingness to help someone in need
* diffusion of responsibility, evaluation apprehension and pluralistic ignorance
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diffusion of responsibility
why should I do something if everyone around me could do the same thing
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evaluation apprehension/audience inhibition
doesn’t want to be the one panicking for nothing, fear being judged or embarrassing themselves in front of others so they don’t intervene
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pluralistic ignorance
everyone else probably holds a different opinion
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groupthink
a type of flawed decision making in which a group does not question its decisions critically
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social facilitation
situation in which the presence of other people changes performance
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social loafing
reduced motivation and effort shown by individuals working in a group
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Deindividuation
immersion of an individual within a group, leading to anonymity