Week 4 Part A: Workplace Psychology: Organizational Structure and Work Analysis

Flashcards covering key concepts in workplace psychology related to organizational structure and work analysis.

Work Analysis

A systematic process for gathering, documenting, and analyzing information about the content of the work performed by people in organizations.

Organizational Structure

A system outlining how employees are to act at work to achieve the goals of an organization, defining how job roles are divided, grouped, and coordinated.

KSAOs

Knowledge, Skills, Abilities, and Other characteristics required to perform a job effectively.

Position Analysis Questionnaire (PAQ)

A structured job analysis instrument developed to measure job characteristics and relate them to human characteristics, comprising 195 job elements.

Criterion Deficiency

The aspect of conceptual criteria not measured by the actual criteria used.

Criterion Contamination

The extent to which actual criteria measure something else unrelated to the conceptual criteria.

Hierarchical Structure

A centralized structure characterized by a long chain of command and defined authority and responsibility.

Functional Organizational Structure

An organizational structure that has a hierarchy but allows departments to be managed independently.

Matrix Organization Structure

A cross-functional organizational structure where employees work on project teams and report to multiple managers.

Dynamic Performance Criteria

Criteria reflecting that employees have different learning curves, impacting predictions of short/long term success.