Overview of Mass Retail Segment (ULC and BanKo) March 2025
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Flashcards based on key concepts and terms from the Overview of Mass Retail Segment lecture notes.
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10 Terms
Mass Retail Segment
Focuses on the Unsecured Lending Businesses and card payments aimed at socioeconomic classes C and D.
Unsecured Lending
Lending that does not require collateral, typically involving higher interest rates due to higher risk.
Client Segment SEC C and D
Refers to clients from lower socioeconomic classes, often with limited access to traditional banking services.
Customer Care
The department responsible for ensuring positive customer experience and assistance with inquiries or complaints.
Credit Cards
Plastic cards that allow users to borrow funds for purchases, subject to interest and fees.
Gencash Loan
A personal loan product available for immediate personal needs or projects, often with simple application requirements.
Digital Lending
Online provision of loans, allowing for quicker access and processing through digital channels.
Microfinance
Financial services aimed at low-income individuals or those without access to typical banking services.
BanKo
The microfinance arm of BPI, focusing on financial inclusion for self-employed micro-entrepreneurs and the unbanked.
SEME
Self-Employed Micro Entrepreneurs, a target group for microfinance services.
Note 
Flashcards (34)