MGMT III Midterm review

indirect lighting

the reflected illumination of an object is called:

header flange

the turned under edge or horizontal portion of the header of the casket cap is known as

the preferred lighting method for a selection room

all of the following are key components of LED lighting except:

-light emitting diode lighting

-uses a semiconductor device that converts electricity into light

-the preferred lighting for a selection room

-hallmarked by high energy savings

laminate

a type of casket material made by bonding superimposed layers of different materials is called:

pressed paper in sheet form, used in caskets as a backing material

which of the following are true regarding masselin?

-pressed paper in sheet form

-commonly known as wood wool

-used as padding material in caskets

-used as backing material in caskets

itemization

the method of price quotation by which each unit of goods and services is priced seperately

300 stainless steel, 400 stainless steel

which of the following caskets are considered ferrous metal caskets?

-300 series stainless steel

-400 series stainless steel

-48oz bronze

-32oz bronze

fishtail

the wedge shaped portion of the cap of a casket located at the crown is called:

double seal and air seal

which of the following methods of closure could be used for a metal burial vault?

-double seal

-top seal

-air seal

-end seal

fixed dollar amount method

a pricing method in which the same dollar amount is added to the wholesale cost of merchandise

bail handle

a single handle in which the lug, arm, and bat are combined into one unit is known as:

body ledge, top body molding

which of the following 2 terms describes the molding along the uppermost edge of the body panels?

-body ledge

-body ledge flange

-top body molding

-top body molding flange

combination unit

any product designed or intended to be used together as both a casket and as a permanent burial receptacle is called:

crepe

a thin crinkled cloth of silk, rayon, cotton, or wool is called:

the top of an air seal burial vault which entraps air as it is put into position, supports the weight of the earth

which of the following statements are representative of the "dome" of a typical metal burial vault?

-top of an air seal burial vault which entraps air as it is put into position

-supports the weight of the earth

-seals using epoxy

-used in areas with lots of subsoil moisture

gauge

a thickness measurement of a ferrous metal is called:

gimp/fold

a strip of metal, plastic, or cloth that is attached to the inside of the cap panel, covering the areaat which the point of the roll is anchored is called:

muslin

what type of interior material could you expect a Jewish person's casket to have?

20-40%

Recommended percentage of the casket sale in comparison to the funeral bill:

package pricing

a pricing method using a single dollar amount to identify the charge for a group or bundle ofgoods and/or services is called:

plush

a woven cloth with a nap exceeding 1/8th inch

quantity discount

An incentive or inducement for a purchaser that will reduce the per-unit cost for goods and services when purchases reach a larger number of items is called:

ogee flange, rim flange

the turned under edge or horizontal portion of the casket rim which comes into contact with the gasket or body ledge flange is called:

not used in galvanized caskets

all of the following are true regarding a polished casket finish except:

-the surface is made smooth by friction

-described as burnished

-not used in galvanized caskets

-finish described as being brought to a refined state

burial flag

all of the following are considered sundry items but:

-register book

-memorial folders

-burial flag

-religious paraphernalia

vigil

all of the following refer to time set aside for friends and family to pay respect for the deceased prior to the funeral service except:

-calling hours

-vigil

-visiting hours

-visitation

front/side lock, end lock

which of the following locking mechanisms uses a slide or travel bar within the top body molding to latch and secure the casket cap?

-lever lock

-latch lock

-front/side lock

-end lock

made of silk, cotton, and possibly rayon

typically found in higher quality caskets

which of the following statements apply to a velvet interior material?

-made of silk, cotton, and possibly rayon

-made of silk, cotton, and flax

-found in higher quality caskets

-can be found in 20ga gasketed caskets

purchasing a wide selection of merchandise

all of the following are considered components of a sound merchandising program except:

wood veneer

a type of csket material created by gluing a thin layer of wood of superior quality to an inferior wood is called:

arm

the part of the casket handle that attaches the bar to the lug is called:

air seal

a type of vault closure method that utilizes the diving bell principle is called:

cap panel

the focal point of the interior which fills the inside of the crown, sometimes bordred by the roll is called:

cash advance items

any item of service or merchandise obtained from a third party and paid for by the funeral service provider on the purchaser's behalf are callled:

body lining

the material which drapes the inside perimeter of the body of the casket is called:

coffin

a case or receptacle for dead human remains which is anthropoidal in shape is called:

price

all of the following are ways in which relative value is measured except:

$10,500

your FH has decided to offer a solid mahogany casketand purchased it wholesale for $6,000. mark this casaket up by 75% to give the retail cost

20 ga blue matte, non gasketed, shirred crepe interior

which of the following is the lower quality casket?

-20ga blue brushed, gasketed, shirred velvet interior

-20ga blue gloss, gasketed, shirred velvet interior

-20ga blue matte, non gasketed, shirred crepe interior

-20ga blue semi gloss, non gasketed, shirred crepe interior

redwood

all of the following are hardwood but:

-birch

-redwood

-cherry

-walnut

30" x 86"

standard dimensions of adult burial vault

cloth covered caskets

which of the following applications might you find embossed material in casket construction?

latch closure

NOT a closure method for gasketed caskets

illumination produced by tubular electric discharge lamp

fluorescence of phosphors causing a bright glow

components of the definition of fluorescent lighting

grave box

outer enclosure consisting of a body and a 1 or 2 pc cap is called:

markup

difference between merchandise cost and selling price is called:

wood is glued together at right angles, odd number of sheets will be used

which of the following statements apply to plywood?

elbow to elbow

how should people be measured for a casket?

6/6XXXX

A person measures 30 inches, what width casket would they need for a wood casket?

slip panel/top casket

a priest casket is also called this:

dynamic load

equipment driving over the graves in a cemetery is an example of what type of load?

plastic extrusion

a method of forming items by injecting molten plastic into a die.

polymer

a compound, similar in appearance to plastic, that has a high molecular weight creating an extremely durable substance

shirred

a style of casket interior in which the material is drawn or gathered in parallel fashion in a multiple needle head sewing process

stainless steel

a rust resistant metal alloy of steel, chromium and sometimes nickel

stiffeners

elongated indentions that are pressed into the casket bottom to help strengthen the casket shell

hinges

all of the following are considered casket hardware except:

-handles

-hinges

-ornamental fixtures

-ornamental fixture fittings

halogen lights

a high intensity light source that produces white light approximating natural daylight

grave liner

an outer enclosure which offers protection from the earth load but without protection from the elements

40-60 sq ft

the required square footage per casket in the selection room

gasket channel

The channel found on the foot panel header of a half couch casket.

arranging by style

arranging caskets according to half or full couch is an example of:

ogee

"s" shaped molding that is a component of the casket cap

crown or swell

the uppermost part of the casket cap

church truck

A wheeled collapsible support for the casket, used in the funeral home, church, or home.

30

maximum number of caskets to have in a traditional selection room

brushed finish

a type of casket finish in which bare metal is scratched with an abrasive material and then finished until a smooth, high gloss is obtained

90-100

optimal amount of lighting for a selection room in terms of foot candles

consignment

to give to an agent to be cared for or sold

zinc

material used in the galvanizing process

differential load

load type characterized by excess dirt being piled over a grave space