UNIT 3: BIS (BUSINESS INFORMATION SYSTEMS)

business intelligence (BI)

tools and methods for analyzing and showing business data to help with decisions

business process automation

using technology to automate routine tasks and improve efficiency

customer relationship management (CRM)

tools and strategies to manage and improve customer relationships

data mining

finding patterns and information in large data sets to aid decision-making

data warehousing

collecting and managing data from different sources for reporting and analysis

enterprise resource planning (ERP)

software systems that help organizations manage and streamline business processes

information systems security

protecting business data and systems from unauthorized access or cyber threats

supply chain management (SCM)

managing the flow of materials, information, and money from suppliers to consumers

authentication

the act of proving that something is real, true or what somebody claims it is (xác thực)