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what is an adverse event?
unintended injury to patients caused by medical management:
measurable disability
prolonged hospital care
or both
what is medical error?
preventable adverse event in health care
- inaccurate/ incomplete diagnosis or treatment of a disease, injury, syndrome behaviour, infection or other ailment
what is a near miss?
errors that occur that are detected before a patient is harmed
what is negligence?
when adverse event is caused by intentional or irresponsible practice
what is error of omission?
actions not taken
ex: missing a patient on rounds, not strapping patient into a wheelchair
what is error of commission?
wrong action taken
ex: giving medication to wrong patient, operating on wrong limb
what can medical errors be result of?
- unintended act
- use of the wrong plan
- failure of a planned action
which levels can medical errors occur at?
- individual level
- system level
how many people die prematurely due to medical error every year?
400,000
what are the system level approach designs? (ITPO)
- individual
- technological
- procedural
- organizational
what is an individual approach?
address the human factors to prevent the error from occurring in the first place
ex: training, continued education
what is technological approaches?
provides support to information processing that enhance precision and/or minimize errors
ex. blood vessel visualizer, arthroscopy, robot assist, positioning guides
what is a procedural approach?
address the processes involved in patient care that can result in error
ex: medication ordering errors (dose or frequency), limb verification before surgery, labelling
what are organizational approaches?
address the organizational structure to facilitate patient care and minimize risk of error
ex: scheduling, number of staff, shift length
what is the IPASS and how did it affect medical error?
Illness severity, patient summary, action list, situation awareness, synthesis by receiver
- medical error rate decreased by 23% and preventable adverse event rate decreased by 30%
why is an organizational approach important?
errors increase in fatigued circumstances
intervention schedule signif. reduced serious medical, medication and diagnostic errors