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Fundamentals of Brand Communication
Content
Contact
Content
What the brand communicates.
Contact
How the communication connects to its intended audience.
Media planning
is the art and science of making that connection.
role—account manager, top-executive, brand manager, creative, content manager
it is imperative that you understand the impact of media on a company and its brands.
a capstone of the promotion category of the 4Ps.
Brand communication - the communication of the brand to its audiences or public
Product
High-quality program worthy of its reputation
Price
Value of the program through sponsorships
Place
Interaction and broadcasting across multiple platforms
Promotion
- Advertising from diverse sources
advertising support
to brand support
reaching the right audience.
You need to understand how your actions will influence them.
moving from a multimedia strategy
to a multichannel strategy
placing advertising units
to impacting multiplatform content.
Advertising media planning has historically
limited to traditional channels.
can take an IMC approach to communication planning
focuses on consumer engagement rather than a lens of media classes.
ATL
is suitable for creating brand awareness on a large scale through mass media.
BTL
focuses on direct customer interaction and driving sales.
TTL
is an integrated approach, combining the power of both ATL and BTL, with the aim of bringing more comprehensive effectiveness.
Above the Line (ATL)
(mass media), như truyền hình, radio, tạp chí, báo chí.
Spending in media
Spending through ad agencies
Considered capital expense
Below the Line (BTL):
khuyến mãi, quan hệ công chúng (PR), sự kiện và marketing trực tiếp.
Spending that is non-mass media related
Sales promotions, PR, events, direct response, etc.:
Considered a current expense: Được xem là chi phí hiện tại, thường dùng để đáp ứng các mục tiêu ngắn hạn.
Through the Line (TTL)
góc nhìn của người tiêu dùng.
- Spending not restricted to mass media: Chi tiêu không bị giới hạn bởi truyền thông đại chúng.
- Planning through lens of the consumer: Lập kế hoạch từ góc nhìn của người tiêu dùng, tích hợp nhiều kênh và phương pháp.
- Some capital expense/ some current: Bao gồm cả chi phí vốn và chi phí hiện tại, tùy thuộc vào mục đích sử dụng.
Rapid evolution of media Sự phát triển nhanh chóng của phương tiện truyền thông
caused by commercialization of the Internet.
Popular forms of advertising entering their second decade
online—search-based ads and rich video, etc.
Social and user-generated content have drastically
changed the way brands interact with consumers.
Changed the face of existing media
—traditional channels moving to digital.
Traditional Measures
- Reach
- Frequency
- Efficiency
New Measurement
Influence --> i.e., consumer media use, impact of creative content, and susceptibility
ROI (Return on investment) Perspective
• Media are sales channels for many brands.
• Marketers rigorously track return on investment (ROI) for all media channels used in their communications.
• Determine lift in sales provided by each media outlet used if possible.
--->Proposed solutions, strategies, and next steps
Changing Industry Structure
• Rapid consolidation
• Small group of companies control vast majority of advertising revenue
• Led to rise of multichannel media strategies rather than a multimedia strategy
Implementation
Action items, timeline, and resource requirements
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