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These flashcards cover key concepts related to organizational structures, cultures, theories, and management principles.
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Matrix Structure
Combines functional and divisional structures; employees report to two managers, encouraging collaboration but potentially creating confusion.
Functional Structure
Organized by departments, each with specialized teams; it has a clear hierarchy but may lead to silos.
Divisional Structure
Organized by product, service, or geography; each division operates like a separate business and focuses on results.
Handy's Culture Model
Defines four types of culture: Power Culture (central control), Role Culture (formal procedures), Task Culture (team focus), Person Culture (individual expertise).
Chain of Command
The line of authority within an organization.
Span of Control
The number of subordinates that a manager oversees.
Hierarchy
Levels of authority within an organization.
Formalization
Degree to which an organization has standardized procedures.
Organic Structure
A flexible and adaptive organizational structure.
Mechanistic Structure
A rigid and formalized organizational structure.
Work Specialization
The division of labor within an organization.
Fayol's Five Functions of Management
Planning, Organizing, Commanding, Coordinating, Controlling.
Unity of Command
Principle that each employee should report to only one boss.
Bureaucracy (Weber)
An organizational structure characterized by formal rules and hierarchy.
Mintzberg’s Ten Roles
Divided into three categories: Interpersonal, Informational, Decisional roles of a manager.
Systems Theory
Views an organization as an interrelated system.
Contingency Theory
Suggests that there is no one-size-fits-all structure for organizations.
Authority
The legitimate power to give orders within an organization.
Responsibility
The duty to perform assigned tasks.
Delegation
The assignment of responsibility to others.
Maslow's Hierarchy of Needs
A psychological theory that categorizes human needs from physiological to self-actualization.
Herzberg's Two-Factor Theory
Distinguishes between hygiene factors that prevent dissatisfaction and motivators that drive satisfaction.
Vroom's Expectancy Theory
Motivation is a product of expectancy, instrumentality, and valence.
Autocratic Leadership Style
Where the leader makes decisions unilaterally.
Democratic Leadership Style
Where decisions are made through group consensus.
Laissez-Faire Leadership Style
Minimal leader involvement in decision-making.
Belbin's Team Roles
Includes Plant, Monitor Evaluator, Coordinator, Resource Investigator, Implementer, Completer Finisher, Teamworker, Shaper, Specialist.
Tech Impacts on Teams
Technology enhances communication, enables virtual teams, facilitates knowledge sharing, increases productivity, and tracks performance.