Emotional intelligence & values

Building blocks of organizational behaviour

Perception, personality, emotions, values, and attitudes

Keys to solve the 21st century challenges

Self-awareness and emotional intelligence

What are values?

Core beliefs that guide how we make decisions about and evaluations of behaviours and events -> values have a strong influence on behaviour

How do values develop?

Values develop in response to cultural experiences

Emotions are...

Psychological, behavioral, and physiological episodes that create a state of readiness

All emotions are experiences (NOT evaluations), brief events, mostly unconscious, and motivating (creating a state of readiness)

circumplex model of emotion

puts "activation" (high/low arousal) on one axis and "evaluation" (positive/negative) on the other

Self-perception (self regard, self actualization, and emotional self awareness)

Self-regard = respecting oneself while understanding and accepting one's strengths and weaknesses

Self-actualization = willingness to persistently aim for self improvement and pursuit things that boost quality of life

Emotional self-awareness = recognizing and understanding one's own emotions (differentiating between subtleties in one's own emotions while understanding the cause of these and their impact on others)

Stress Management

Flexibility, stress tolerance, optimism

Self expression

emotional expression, assertiveness, independence

Interpersonal

Empathy, social relationships, interpersonal relationships

decision making

Problem solving, reality testing, impulse control