All unit 2 flashcards - SECTION C

examples of healthcare trade unions-

• British Medial Association

• Royal collage of Nurses

• Royal collage of Midwives

what do trade unions do?

• Trade unions are organised associations of workers in a trade, group, or profession. They protect and promote the rights and interests of their members

• Trade unions ay be involved when employees make complaints about how they are safeguarded

• They offer advice and legal support to protect members who work in health and social care

what do the British medical association do?

• is the trade union and professional association for doctors and medical students

what does the Royal collage or Nursing and the Royal collage of Midwives do?

the trades union and professional association for nurses and midwives

what are professional associations?

• carry out similar roles as trade unions but usually represent one group or type of worker e.g. doctors or teachers

• in addition, they also represent and protect the interests of the general public

what are regulatory bodies?

• Following the protocols of regulatory bodies safeguards employees

• Some complaints may be dealt with using the organisation’s internal procedures

• more serious breaches may involve external agencies such as regulatory bodies or the police

what is whisleblowing?

• if an employee is concerned about unsafe work practices or lack of care by other processionals, they have a professional duty to promptly raise concerns if they be-live patients or clients is at risk or that the service users care + dignity is being compromised

• whistleblowers are protected by law as they are acting in the public interest

steps taken when internal and external complaints are made/dealt with properly while safeguarding the employees by-

1. Complaint is made against health and social care employee

2. Employee has the right to be accompanied by a trades union representative or work colleague

3. where feasible, employee continues to work while complaint is being investigated

4. employee should to experience direct or indirect discrimination

5. informal resolution e.g. with line manager

6. formal resolution e.g. through human resources department

where is care given?

• GP surgeries

• hospitals/daycare units/clinics

• residential and nursing homes

• at home (domiciliary care)

• the workplace

(People who provide care in different settings have different roles e.g. a later adulthood nurse - who may work in a hospice/hospital ward/at home - is a trained nurse who has specialised to work in that exact setting)

who provide the care? (name professions- medical)

• doctors

• nurses

• midwives

• healthcare assistants

what are some of the essential procedures for nursing (name 4)

• Follow correct admission procedures, assessing specific needs

• Provide correct information when answering questions from patients and family members

• use appropriate language when discussing illness with patient and family members

• ensure that patients preferences are respected and specific needs catered for

• provide and administer correct dosages of mediation

• ensure notes are complete and accurate

• prepare patient for surgery where needed

• monitor recovery

• prepare care plans that are appropriate for specific needs, with clear support in place

• ensure patient discharge froms are correctly completed

Name 4 types of mental health issues

• anorexia

• bipolar disorder

• dementia

• OCD (obsessive-compulsive disorder)

• PTSD (post-traumatic stress disorder)

• postnatal depressioon

• anxiety

• self-harm

• schizophrenia

• Alzheimers disease

what are the 4 main providers of care? - for people with ill health

• family + friends

• NHS

• charities such as Rethink or MindUK

• private sector organisations, e.g. the priority group

name ways that issues surrounding mental health can be avoided (aim for 4)

• talking about their feelings

• eating well

• drinking sensibly

• keeping in touch with family, friends or loved ones

• asking for help when needed

• taking a break

• doing something they are good and at enjoy

• caring for others

• accepting who they are

legislation for people with ill health

• in the most serious cases of mental ill health, people can be detained under the Mental Health Act 1983

  • they can be admitted to the hosptial, detained and treated with consent for either their own health and safety or for the protection of other people

  • usually doctors or other medical professionals make the decision to detain someone and the police may be involved

what are the 4 main care proteins for caring for people with a learning disability

1. choices - for people and their families so they have a say in their care

2. care in the community with personalised support provided by multidisciplinary teams

3. innovative services- these offer a range of care options, within personal budgets so that care meets individual needs

4. providing early, intensive support for people who need it so they can say independent in the community near home

what are the 4 main care providers for people with a learning disability

• family + friends

• support workers

• psychologists

• social workers

procedures that should be followed when caring for people with learning disabilities (all ages)- name 4

• emphise

• treat the person with dignity

• Ensure information about the person remains confidential

• facilitate soical activies

• ensure that the person’s preferences are respected

• use language the person can understand

• preserve indepednece

• make sure care needs meets the person’s needs

• report risk

• support the person to access appropriate healthcare

what is something important to remember when caring for people with a disbailty

professionals may refer to some people with learning disbailees as ‘people with behaviour which challenges…’ it is important to recognise that they are people first and their condition is not the main way that they should be recognised, labelled or treated

what are the 4 types of physical and sensory disability

1. sensory, e.g. hearing or visual impairment

2. neurological e.g. motor neurone disease; multiple sclerosis

3. spinal cord injury e.g. spinal bifida

4. Amputation e.g. a limb has been removed via surgery

what are the 4 main care providers for people with a physical and sensory disability

1. family + friends

2. support workers

3. physiotherapist

4. specialist medical teams

correct procedures carers must follow (name 4)

• help the person to deal with the diagnosis

• support family members and relatives when they are told about the diagnosis

• ensure that care reflects the service users needs and preferences

• enable the person to obtain suitable equipment e.g. motorised wheelchair or hearing aids

• support the person with self-care programmes and care of specialised equipment

• help with access to benefits

• ensure that respite care is available

• help the person’s family to cope with adjustments to normal living

what are the 5 main care providers for early years

• partners

• other family members and friends

• teachers/teaching assistants

• specialist support workers, e.g. for children with learning or physical disabilities

• specialist medical staff who treat children (paediatricians)

name 4 examples of specific needs children may have

• leanring disability

• physical disability

• exhibition behaviour which challenges

• have sever illnesses

• have been victims of abuse or neglect

carer procedures for working with YOUNG children (aim for 4)

• keeping children safe

• Ensuring a healthy environment

• Providing an accessible learning environment

• Encouraging children’s learning and development, including play

• Enabling children to make positive contributions

• Ensuring the welfare of the child is paramount

• ensuring that information about a child remains confidential

• working in partnership with parents of a child

• ensuring that children do not experience discrimination

• not being judgmental

• promoting children’s rights

what are some of the rights for adults who have specific care needs? (name 4)

• choose their own GP

• have equal and fair treatment

• be consulted about the care they need

• be consulted about their prefrences

• be protected from harm and risk

• have access to complaints and procedures

• have access of advocacy and empowerment

vulnerable people at risk include:

• individuals with mental ill health

• people who are no longer well or strong enough to cope with day-to-day tasks

• refugees

• people with degenerative illnesses e.g. dementia

• indivuals who have been abused

id

name 3 examples of specific needs for later adulthood care-

1. development or progression of physical and mental conditions

2. involve of family or friends

3. interventions to maintain physical and mental health

how can development or progression of physical and mental conditions in adulthood be helped?

• treatment and medication to help manage conditions e.g. heart disease

• treatment and medication to help manage mental conditions e.g. dementia

• treatment and support for sensory impairment e.g. hearing/visual impairments

• treatment involving surgical intervention and physiotherapy e.g. if there has been a fall which lead to the break of a hip

• provision of support in the home such as appliances helping with daily tasks and meals or at a care or nursing home

what could a carers role may involve when CARING FOR LATER ADUHLTOOD ADULTS (name 4)

• keep people safe by supporting them in managing, risks

• ensure that they can access the benefits they need e.g. personal budgets

• enable people to live independently

• Ensure that information about them remains confidential

• work in partnership with different personal care providers e.g. where help with dressing is provided by a private agency where meals are delivered by a local authority service

• ensure that they do not experience discrimination

• promote their rights

• prevent self-negelct

• prevent abuse e.g. finaical

• provide medication if necessary

what is the purpose of polices and procedures in health and soical care settings

• The needs and interests of at-risk adults and children are always respected and upheld

• The human rights of people at risk are respected and upheld

• interventions and responses are approiapraite, timely, professional and ethical

• all decisions and actions are taken in line with legislation which is active at the time

what are regulations?

laws issued by the government

what are codes of practice?

guidelines, sometimes based on legal regulations which explain how members of a profession have to behave

what are polices?

a service provider s statement of intent followed by a description of procedures to be followed to ensure that codes of practice and regulations are adhered to

what are procedures?

step-by-step instructions that employees must follow when completing a particular task to the standard required by an organisation

ways in which staff can protect service users

• Work together to prevent and protect service users from abuse

• Empower and support people to make their own choices

• Investigate actual or suspected abuse and neglect

• provide services to people who are experiencing abuse, neglect and exploitation

ways in which staff can be protected

• implementing best practice to meet needs

• using the relevant skills required to work in their area

• working effectively with colleagues

• work within the law

• more protected if something goes wrong

• adhering to guidelines that are designed to keep them safe at work e.g. using safe lifting techqniqniues and infection control

what are the 5 goals of the NHS outcomes frameworks (2015)

• Preventing people from dying prematurely

• Enhancing quality of life for people with long-term conditions

• helping people to recover from episodes of illness and following injury

• ensuring that people have a positive experience of care

• treating and caring for people in a safe environment and protecting them from avoidable harm

who devised the principles of nursing as an example for safe and effective care

Royal Collage of Nursing

what is principle A of nursing

nurses and nursing staff treat everyone in thier care with dignity and humanity - they understand their indivual needs, show compassion and sensitivity and proivdvie care in a way that respects all people equally

what is principle B in nursing

Nurses and nursing staff take responsibility for the care they provide and answer for their own judgement and actions

They carry out these actions in a way that is agreed with their patients, and the families and carers of their pateints, and in a way that meets the requirements of their professional bodies and the law

what is the principle C in nursing?

nurses and nursing staff managee risk are vigilant about risk and help to keep everyone safe in the places they recive healthcare

what is princiicple D in nursing?

Nurses and nursing staff work closely with their own team and with other professionals, making sure patients care and treatment is coordination is of a high standard and has the best possible outcome

principle E of nrusing ?

nurses and nursing staff are at the heart of the communication process - they assist, record and report on treatment and care, handle information sensitively and confidently, deal with complaints effectively and are conscious in reporting the things they are concerned about

what is principle F in nursing

nurses and nursing staff have up to date knowledge and skills and use these with intelligence, insight and understanding in line with the needs of each individual in their care

what is principle G in nursing

nurses and nursing staff work closely with their own team and with other professionals, making sure pateieints care and treatment is coordinated is of a high standard and has the best possible outcomes

what is a principle H of nursing

nursing and nursing staff lead by example develop themselves and other staff, and influence the way care is given in a manner that is open and responds to indivual needs

why do faliures in healthcare happen?

• poor working practices leading to high profile cases such as Mid Staffordshire NHS trust

• not enough training, hygine measuitre and principles being followed due to the hosptial being under run

have individual notes on this

what should be ensured with working with people in older adulthood

1. privacy, dignity and self-esteem

2. indepdence, choice and control

3. diversity and individually

4. balancing safety and risk