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What is media management as a field?
study of the integration of media, business, and strategy
What is the goal of media management?
apply theory to real-world problems
What are the core areas studied in media management?
structures, leadership, business models, technology
What four elements make up the 360° media perspective?
people, technology, applications, economics
What is a platform business model?
connects users and producers
What makes media management unique?
combines industry practice with academic theory
What are the two key guiding questions of the course?
digital transition + long-term strategy
Why is a 360° perspective important?
ensures complete analysis of media systems
What is the relationship between theory and practice?
theory explains real-world behavior
What does Küng argue about theory?
connects academic knowledge to industry challenges
What are intermediaries in media?
platforms linking users and creators
What are network effects?
value increases with more users
What does boundary-spanning mean?
connecting different user groups
What are communities of members?
user-driven ecosystems
What does VUCNA stand for?
volatile, uncertain, complex, novel, ambiguous
Why is VUCNA important in media?
describes unstable industry conditions
What does dependency theory explain?
reliance increases media influence
What needs drive media dependency?
understanding, action, escape
What increases media’s impact on individuals?
higher dependency
What is authentic leadership?
self-aware, ethical leadership
What do authentic leaders emphasize?
transparency and values
What do authentic leaders build?
trust and credibility
What key processes define authentic leadership?
self-reflection, moral perspective, balanced processing
What is the shift from control to?
collaboration
What is the shift from style to?
substance
What is the shift from ego to?
empathy
What are the five elements of leadership?
identity, values, capabilities, behaviors, environment
What does “being” vs “doing” leadership mean?
identity vs actions
True of False: leadership be learned
true
What is a critical leadership trait?
willingness to take risks
What does management require?
efficiency + effectiveness
True or False: Efficiency is doing things right
True
True or False: Effectiveness is doing the right things
True
What are the four steps of management?
planning, organizing, leading, controlling
What is leading in management?
motivating and directing employees
What is autocratic leadership?
centralized decision-making
What is democratic leadership?
shared decision-making
What is free-rein leadership?
minimal supervision
What are the steps in the control process?
-Set Standards
-Measure Performance
-Compare Results
-Identify Deviations
-Corrective Action
What is strategy?
long-term competitive positioning
What influences strategy?
environment and competition
What model analyzes industry competition?
Porter’s Five Forces
-The environment is unstable
-Change is often unexpected, quick, ,ulti-directional, and hard to predict
Volatility
-Trends and patterns in the environment are opaque
-It is hard to anticipate events or estimate correctly how they may play out
-Forecasts are likely to be guesses
-Experiences based on past events become less relevant
-Planning is difficult
Uncertainty
-Strategic problems have many interrelated variables (multiplicity of competitions, markets, key decision factors, communication points, and outcomes)
-There is a risk of oversimplification, and of strategy being reactive not proactive
Complexity
-Situations are seldom completely clear
-There are many unknowns and ‘unknown unknowns,’ contradictory demands and priorities
-Multiple interpretations are possible and equally valid
-deciding on a course of action and gaining consensus from all stakeholders is hard
-Decisions are riskier
-There needs to be a tolerance for mistakes
Ambiguity