Milady Comprehensive test

test from white workbook

What does a mission statement accomplish?

it establishes the purpose and values of an institution

You will know that someone in your industry has exhibited unethical behavior if they…

conceal information about products in order to sell them

Practicing diplomacy in your career in beauty and wellness shows that you are

able to deliver messages in a kind way

Your professional image is

the impression you project through your appearance and conduct in the workplace

a good work ethic depends on all except…

hygiene

in order to avoid costly mistakes in the future, it’s important you take all except which of the following steps in your social media venues?

emphasize a strong work ethic as well as good hygiene

at which of the following interactions is it best to determine the client’s needs and how to achieve the desired results?

client consultation

to practice reflective listening, you should…

listen to the client and then repeat in your own words what you think the client told you

when trying to resolve an unhappy client problem, you should…

find out why the client is unhappy

if a client starts gossiping, try all of the following EXCEPT

quietly joining in on the gossip

(BLANK) is the #1 cause of daytime fatigue

lack of water

Which of the following is the best advice when you are feeling sick or under the weather?

stay at home until you are well

the best method of prevention for many of the bone and joint pains associated with being a beauty and wellness professional is

proper ergonomics

Among the safe lifting guidelines mentioned in the chapter, is to…

keep feet shoulder width apart

If you spend the better part of an hour using plenty of soap and warm water to remove all of the visible dirt and debris from your immediate station and the surrounding area, you will have just done which of the following to your station?

Cleaned it

(BLANK) is any methods used to eliminate or reduce the transmission of infectious organisms from one individual to another

infection control

Which of the following MOST accurately explains the relationship between direct and indirect transmission of disease?

Direct transmission requires contact with another person, whereas indirect transmission does not

What is the difference between respiratory droplets and airborne transmission?

respiratory droplets do not stay in the air as long

it is not required that disinfectants used in salons and spas must be

hypoallergenic

The process of disinfection eliminates…

most microorganisms

an EPA-registered disinfectant must carry all except which of the following on its label?

the word concentrate

which of the following is considered contact with non-intact (broken) skin, blood, body fluid, or other infectious materials that is the result of the performance of a worker’s duties?

exposure incident

if you drop a tool or implement on the floor during a service, you should…

either replace the tool immediately or disinfect the tool prior to continuing the service

what is the pH scale used to measure?

acidity and alkalinity

hydrogen peroxide should never be mixed with bleach because…

it creates a potentially deadly gas

a wire that is not large enough to carry the electrical current passing through it will…

overheat

(BLANK) is an electrical safety device that is designed to prevent excessive current from passing through a circuit by blowing out or melting when a wire becomes too hot from overloading the circuit with too much current.

a fuse

In order to practice good electrical safety, which of the following should you always do?

disconnect appliances when they are not in use

What is the condition that prohibits certain treatments called?

a contraindication

Deductive reasoning is the process of reaching logical conclusions by employing which of the following?

logical reasoning

all of the following are examples of soft skills EXCEPT

having good study habits

Which of the following should you focus on as you list former and current positions on your resume?

achievements

The first reality of a service position is that your career revolves around which of the following?

your clients

It is important for you to report all of your income, even cash tips that are not shown on your paycheck, because…

you will increase the amount of Social Security benefits you’ll receive after retirement

if, as a beauty and wellness professional, you are regularly and successfully recommending and selling additional services to your clients, then you have most likely perfected the practice of…

ticket upgrading

as you become more and more experienced, you should see a reduction in which of the following?

the amount of time it takes you to perform services

The (BLANK) portion of your business plan should include a description of how the business will run administratively

Organizational plan

The (BLANK) portion of your business plan should outline all of the research obtained regarding the clients your business will target

marketing plan

If you are working on a description of the key strategic influences of your business, including the varied beauty and wellness services to be, what exactly are you working on?

mission statement

Adding services and retail sales to your service tickets means (BLANK) for your business.

additional revenue

What was the biggest difference between the nail technology of the early part of the twentieth century and the later part?

nail enhancements such as acrylic tips, intricate nail art, uv gels became popular in the later part of the twentieth century, whereas technologies and techniques in the earlier part of the twentieth century were more limited

what is considered a natural nail service?

pedicure

In order to grow and reproduce, one of the things a cell needs is

the ability to eliminate waste

the chemical process that takes place in living organisms, through which the cells are nourished and carry out their activities, is called:

metabolism

pressure in massage is usually directed from

insertion to origin

as a nail technician, you should understand the underlying structure of the skin, its functions, and …

its basic needs

what is the outermost layer of the skin?

epidermis

what is not a characteristic of healthy skin?

rigid

which of these terms refers to a greatly increased of exaggerated allergic sensitivity to products?

sensitization

Which is true of the difference between dermatitis and eczema?

eczema is painful and itchy, whereas dermatitis can often appear a s a rash-like irritation

On which part of the face is the nail technician most likely to experience skin allergies?

cheeks

out of all the answers… a normal healthy nail is …

flexible

the lower the water content in the nail, (blank)… it becomes…

more rigid

the cuticle’s job is to…

seal the space between the nail plate and living skin

answering yes to which one of the following questions tells you that the tissue is the the proximal nail fold, NOT the cuticle?

is the tissue any part of the skin that covers the nail plate and matrix?

which of the following is an infectious condition ?

tinea pedis

what services can you offer a client with ingrown toenails?

no services

fumes are…