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Operations processes
are those processes involved directly with transformation
Inputs
are the resources used in the transformation (production) process
Transformation
the conversion of inputs (resources) into outputs (goods or services)
Intermediate Goods
are goods manufactured and useful in further manufacturing or processing
Lean production
aims to eliminate waste at every stage of production. It involves analysing each stage of the production process, detecting inefficiencies and correcting them.
Value adding
is the creation of extra or added value as imports are transformed into outputs.
Cost Leadership
involves aiming to have the lowest costs or to be the most price-competitive in the market
Good/Service Differentiation
distinguishing products (goods or services) in some way from those of competitors
Standardisation
refers to the making of products that are homogeneous or identical distinguishing products (goods or services) in some way from those of competitors
Globalisation
refers to the removal of barriers of trade between nations.Â
Technology
is the design, construction and/or application of innovative devices, methods and machinery upon operations processes.
Quality Expectations
refers to how well designed, well made and functional goods are, and the overall degree of competence with which services are organised and delivered.
Cost-based competition
derived from determining breakeven point (the level at which the firm’s total revenue is exactly equal to its total costs) and applying strategies to create cost advantages over competitors.
Economies of scale
increased scale of operations often decreases cost per unit as fixed costs are spead across a larger number of goods.
Government Policies
are regulations (that can become laws) which govern the way in which businesses can operate.
Legal Regulations
a government policy that has passed through parliament it becomes a statutory law
Environmental Sustainability (ecological sustainability)
to shape business operations around practices that consume resources today without compromising access to those resources for future generations
Transformed Resources
are converted as part of the operations process & gives the process a purpose
Transforming Resources
inputs that carry out the transformation process. They enable change and value-adding to occur