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Flashcards covering key concepts from social networks, organizational culture, teams and leadership, and pay and motivation.
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Weak ties
Casual or indirect relationships that provide access to new and diverse information.
Strong ties
Close, emotionally intense connections; often redundant information but strong social support.
Structural hole
A gap between disconnected networks that can be bridged for competitive advantage.
Social capital
The benefits individuals gain through social networks, including information and influence.
Organizational culture
Shared values, norms, and assumptions that guide behavior in an organization.
Cultural artifacts
Symbols like rituals, language, and stories that reflect organizational culture.
Subculture
A group within an organization that has its own values differing from the dominant culture.
Attraction-Selection-Attrition Theory
Culture strengthens as people join, are selected, and remain based on shared values.
Culture fit
Hiring employees whose values align with those of the organization.
Social identity theory
We define ourselves partly by our group memberships, influencing our views of others.
Groupthink
A desire for consensus that overrides critical thinking in decision-making.
Tuckman model of group development
Stages of team development: Forming, Storming, Norming, Performing, Adjourning.
Punctuated equilibrium model
Teams alternate between periods of stability and change, often around deadlines.
Bystander effect
Individuals are less likely to take action when others are present.
Dark side traits
Traits like narcissism and Machiavellianism that may help leaders emerge but harm effectiveness.
Toxic Tandem
Leaders ignoring others' needs while followers overanalyze their actions, creating stress.
Ohio State leadership behaviors
Two behaviors: Initiating structure and consideration.
Fiedler’s contingency theory
Effectiveness depends on matching leadership style with situational control.
Substitutes for leadership
Structures or processes that reduce the need for formal leadership.
Expectancy theory
Motivation based on expectancy, instrumentality, and valence.
Agency theory
Pay can align goals of employees and employers to reduce conflict.
Reinforcement theory
Behaviors followed by rewards are likely to be repeated.
Merit pay system
Pay increases based on performance appraisals.
Gainsharing
Group-based performance rewards distributed frequently.
Sunk cost
Effort or resources already expended that influence commitment to a group.
Weak ties in job seeking
They provide access to non-redundant information across social groups.
Function of culture in organizations
Establishes norms and perceived behavioral expectations.
Rejection of serious candidates
Often due to poor alignment with the company's organizational culture.