Business IT and IS module 1

IT

Information technology. Demonstrates how computers, systems, data bases and audio visuals access, store, transmit, and manipulate data

Components of IT

Hardware: Physical devices such as computers

Software: Applicants within IT

Network: Allows communication

Communication: Devices used to communicate such as routers

Current trends in IT

AI (Artificial intelligence)

Online marketing

Cloud computing

open source

BYOD (Bring your own device)

Big data & analytics

Complexity of IT

Eg of complexity within IT (emails, comes with attachments, viruses, security

Many ways to transfer files (flash drive, email)

Role of IT in business potential

Reach more customers

Develop business relationships

Provide better service

Allow more interactions between customers

Build relationships with key partners

IT department

Responsible for providing business with functional software, hardware, network

Can be outsourced by smaller business

IT competitive advantage

Can allow business to outperform one another

Strategies:

VIPS

Internet banking

Automation, cloud

Dell website

Fundamental forces changing technology

Moores law: Computers are getting faster

Meltcarlres law: More devices are connected

Nielsens law: Network speed is getting faster

Kyders law: Storage is increasing

Bells law: technology is changing rapidly

IS

A mix of technology and people to support business management

IS components

Hardware

software

network

databases

people

procedures

Role of IS in business

collect data

store data

analyse data

process data

provide information to correct people

improve sources

help management and decision making

Key components within IS

Data (raw information)

Information (processed data)

Business intelligence (use technology to analyse data

Types of information systems

Transactions processing systems

Batch processing

Online transaction processing