C715 Organizational Behavior: Chapter Summaries

Vocabulary flashcards based on key concepts from the Organizational Behavior lecture notes.

Person–Job Fit

Refers to matching individuals’ personalities to the requirements of specific roles.

Person–Organization Fit

Centers on alignment of personal values with organizational culture.

Myers-Briggs Type Indicator (MBTI)

A personality measure that categorizes individuals into 16 personality types.

Big Five Model

A personality model that includes openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Dark Triad

A model comprising three darker personality traits: narcissism, Machiavellianism, and psychopathy.

Situational Factors

External circumstances that influence the impact of personality on behavior.

Terminal Values

End goals that individuals seek to achieve in life.

Instrumental Values

Modes of behavior that guide how individuals achieve their terminal values.

Attribution Theory

Explains how individuals interpret causes of behavior—whether internal or external.

Decision-Making Models

Frameworks for making choices, including rational model, bounded rationality, and intuition.

Equity Theory

Focuses on fairness in outcomes and processes that influence employee motivation.

Maslow’s Hierarchy of Needs

A theory that proposes a hierarchy of five human needs from physiological to self-actualization.

Herzberg’s Two-Factor Theory

Differentiates between hygiene factors that prevent dissatisfaction and motivators that drive satisfaction.

Group Development Stages

Stages that groups typically evolve through: forming, storming, norming, performing, and adjourning.

Functional Conflict

Conflict that supports organizational goals and improves performance.

Dysfunctional Conflict

Conflict that hinders team performance and morale.

Distributive Bargaining

Negotiation strategy that involves competing to maximize personal gain.

Integrative Bargaining

Negotiation strategy that seeks win-win solutions through collaboration.

Organizational Culture

Shared values, norms, rituals, and behaviors that influence how an organization operates.

Leader–Member Exchange (LMX) Theory

Focuses on the quality of the relationship between a leader and their followers.

Authentic Leadership

Leadership style grounded in self-awareness, integrity, and transparency.

Five Bases of Power

Types of power including coercive, reward, legitimate, expert, and referent.

Kotter’s Eight-Step Change Model

A model for managing change that includes steps like creating urgency and forming a coalition.