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Self concept (core)
beliefs a person has of their attributes and evaluates them
Identity (outfit)
a category label with which a consumer self-associates
Self concept attribute dimensions
content, positivity, intensity, stability over time, accuracy
Real or actual self
appraisal of qualities we have
Ideal self
conception of how we would like to be
People buy products to
reduce psych distance between their actual, ideal, and ought self.
Self discrepancy theory
focusing more on the product or brand features than association (logo or logoless bag)
Symbolic interactionism
our interactions and possessions define who we are and want to be. We assign meaning to situations and products and agree on shared meanings.
Looking glass self
by Cooley 1902, “take the role of others”. We take readings of our own identity by bouncing signals off others and trying to project what impression they have of us
Dramaturgy
role taking as key mechanism for interaction. Life as a drama.
Self image congruence
we buy products that align with who we are.
Self completion theory
we buy products to signal who we want to be.
Extended self
external objects we consider a part of us
Levels of extended self
individual (personal possessions like clothing) → family (residence and furnishings) → community (neighborhood or town you live in) → group (social or other groups)
Sex typed products
traditional gender signals (pink for girls, blue for boys, barbie dolls and trucks)
Gender bending products
rise of gender neutral products across fashion, personal care, and beauty challenging binary categorization
Body image
a person’s idea of their body
Body positivity movement
authentic campaigns, inclusive product lines, diverse body types, consumer empowerment
Strategies for positive consumer self-esteem
authentic self presentation → realistic brand presentation → media literacy education —> mindful consumption
The future
gender neutral products, body positive innovation, healthier social media tools, consumer agency