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30 Terms

1

What does the term 'engineering' derive from?

The Latin word 'ingenium', meaning skillful, talented, or natural capacity.

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2

What is an engineer?

An individual who designs, builds, and maintains engines, machines, and public works, trained in scientific principles.

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3

What is management?

The process of directing the action of a group to achieve a goal efficiently, using organizational resources.

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4

What are the three levels of management?

Top Level Management, Middle Level Management, and Lower Level Management.

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5

Who holds positions in Top Level Management?

President, Executive Vice President, CEO.

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6

What is the role of Middle Level Management?

To implement plans and objectives set by Top Level Management and manage through other managers.

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7

What is the responsibility of Lower Level Management?

Managing the work of non-managerial employees and supervising their tasks.

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8

What are the five managerial skills?

Interpersonal, Technical, Informational, Conceptual, and Decisional Skills.

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9

Define Interpersonal Skills.

Skills related to dealing with and leading others effectively.

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10

Define Technical Skills.

Skills related to specific subject areas such as engineering or accountancy.

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11

What is the main function of planning in management?

Selecting missions and objectives for the organization.

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12

What is Engineering Management?

A specialized form of management focused on leading engineering and technical personnel.

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13

What is decision-making in management?

The process of identifying and choosing alternative courses of action to meet situational demands.

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14

What are the three levels of decision-making?

Strategic Level (Long-term), Tactical Level (Medium-term), Operational Level (Day-to-Day).

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15

What is the first step in the Decision-Making Process?

Diagnose the problem.

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16

What is Qualitative Evaluation in problem solving?

Evaluation of alternatives using intuition and subjective decision-making.

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17

What is Quantitative Evaluation in problem solving?

Evaluation of alternatives using data collection and analytical techniques.

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18

What is the Economic Order Quantity Model?

A decision-making model to calculate how many items to order to minimize costs.

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19

What does Queuing Theory determine?

The number of service units needed to minimize customer waiting time and service costs.

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20

What is a major use of Regression Analysis?

To examine the association between two or more variables for forecasting purposes.

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21

What is the purpose of Simulation in management?

To create a model that represents reality for analyzing real-life problems.

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22

What does Linear Programming aim to achieve?

To produce an optimal solution within constraints imposed by the decision environment.

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23

What are the seven functions of management?

Planning, Organizing, Staffing, Leading, Controlling, Coordinating, and Reporting.

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24

What is the purpose of planning in management?

To give direction, improve efficiency, and concentrate resources on important services.

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25

What is the first step in the Organizing Process?

Establish overall objectives.

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26

What is the focus of Tactical Planning?

Translating strategies into shorter-term actionable plans.

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27

What characteristics define effective objectives?

Specific, Measurable, Realistic, Challenging, and defined time period.

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28

What is the significance of establishing objectives?

They define the performance targets that help the organization succeed.

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29

What role does management play in decision outcomes?

Management is responsible for making decisions that affect the organization and its resources.

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30

What is the main purpose of organizing?

To arrange component parts into functioning wholes to achieve objectives.

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