IOM

What does the term 'engineering' derive from?

The Latin word 'ingenium', meaning skillful, talented, or natural capacity.

What is an engineer?

An individual who designs, builds, and maintains engines, machines, and public works, trained in scientific principles.

What is management?

The process of directing the action of a group to achieve a goal efficiently, using organizational resources.

What are the three levels of management?

Top Level Management, Middle Level Management, and Lower Level Management.

Who holds positions in Top Level Management?

President, Executive Vice President, CEO.

What is the role of Middle Level Management?

To implement plans and objectives set by Top Level Management and manage through other managers.

What is the responsibility of Lower Level Management?

Managing the work of non-managerial employees and supervising their tasks.

What are the five managerial skills?

Interpersonal, Technical, Informational, Conceptual, and Decisional Skills.

Define Interpersonal Skills.

Skills related to dealing with and leading others effectively.

Define Technical Skills.

Skills related to specific subject areas such as engineering or accountancy.

What is the main function of planning in management?

Selecting missions and objectives for the organization.

What is Engineering Management?

A specialized form of management focused on leading engineering and technical personnel.

What is decision-making in management?

The process of identifying and choosing alternative courses of action to meet situational demands.

What are the three levels of decision-making?

Strategic Level (Long-term), Tactical Level (Medium-term), Operational Level (Day-to-Day).

What is the first step in the Decision-Making Process?

Diagnose the problem.

What is Qualitative Evaluation in problem solving?

Evaluation of alternatives using intuition and subjective decision-making.

What is Quantitative Evaluation in problem solving?

Evaluation of alternatives using data collection and analytical techniques.

What is the Economic Order Quantity Model?

A decision-making model to calculate how many items to order to minimize costs.

What does Queuing Theory determine?

The number of service units needed to minimize customer waiting time and service costs.

What is a major use of Regression Analysis?

To examine the association between two or more variables for forecasting purposes.

What is the purpose of Simulation in management?

To create a model that represents reality for analyzing real-life problems.

What does Linear Programming aim to achieve?

To produce an optimal solution within constraints imposed by the decision environment.

What are the seven functions of management?

Planning, Organizing, Staffing, Leading, Controlling, Coordinating, and Reporting.

What is the purpose of planning in management?

To give direction, improve efficiency, and concentrate resources on important services.

What is the first step in the Organizing Process?

Establish overall objectives.

What is the focus of Tactical Planning?

Translating strategies into shorter-term actionable plans.

What characteristics define effective objectives?

Specific, Measurable, Realistic, Challenging, and defined time period.

What is the significance of establishing objectives?

They define the performance targets that help the organization succeed.

What role does management play in decision outcomes?

Management is responsible for making decisions that affect the organization and its resources.

What is the main purpose of organizing?

To arrange component parts into functioning wholes to achieve objectives.