Finals Study Guide

Flashcards from lecture notes.

Interpersonal communication

Talking with a friend to make weekend plans.

Intrapersonal communication

Mentally running through a list of all the things you have to do today.

Intercultural communication

Meeting a person from Japan and discussing your favorite foods.

Small group communication

You and two classmates are preparing a project for class.

Public communication

A candidate gives a political speech live on YouTube.

Concrete Symbol

A restroom icon.

Abstract Symbol

The idea of liberty.

Stage fright

Nervousness experienced before performing or in front of an audience.

Communication apprehension

Communicating gives anxiety not just in front of audiences but in general having conversations or asking questions.

Trait-anxiety

Shy people often have this problem and tend to avoid interaction so much that avoidance becomes common to them.

State-anxiety

Usually develops after an embarrassing public moment or even by witnessing someone else have an embarrassing public moment.

Scrutiny Fear

The fear of being observed while performing an activity.

Cognitive restructuring

Internal process through which individuals can deliberately adjust how they perceive an action or experience.

Informative speech

Inform the audience and enhance understanding of a topic.

Persuasive speech

Convince the audience to believe or do something.

Intimate Space

0-18 inches.

Personal Space

1.5-4 ft.

Social Space

4-12 ft.

Public Space

12 ft or more.

Rhetoric

Persuasive communication.

Hearing

Simply perceiving sound and passive process.

Listening

Requires engagement and focus and an active process.

Paralanguage

Pitch, volume, tone, and pauses, as well as facial expression and gestures.

Awareness of Differences

Recognizing that individuals have different perspectives and communication styles is crucial.

Active Listening

Fully concentrating on what the other person is saying, rather than just waiting for your turn to speak.

Open Mindedness

Being open to other viewpoints allows for a more constructive dialogue.

Clear Expression

Clearly articulating your thoughts and feelings helps prevent ambiguity.

Flexibility in Approach

Adapting your communication style based on the situation and the audience can be very effective.

Feedback Mechanism

Establishing a system for giving an receiving feedback can help identify and address issues before they escalate.