MAAM NECOR 2ND PPPT

It refers to a company’s effort to help employees interact effectively with people from different national, regional, and ethnic backgrounds.

Cross culture

it is a professional helping relationship where a consultant or coach uses different techniques to help an employee improve performance and achieve specific work-related goals.

Coaching

it is usually a long-term and informal relationship where a more experienced employee guides a less experienced one.

Mentoring

A common diversity coaching journey may contain the following four (4) stages:

1. Assimilation

2. Consolidation

3. Exploration

4. Maturation

– The coach understands and validates the coachee’s experiences to build the partnership.

Assimilation

The relationship grows through trust and mutual respect.

Consolidation –

The coach helps the coachee uncover new insights and hidden aspects of their experiences.

Exploration –

The coach guides the coachee in finding culturally appropriate solutions using various methods.

Maturation –

Cross-Cultural Emotional Intelligence Four (4) dimensions:

Cross-cultural emotional intelligence has four dimensions, starting with Personal Competence, which focuses on managing oneself. It includes:

• Self-awareness – recognizing and valuing your own feelings, thoughts, and preferences.

• Self-management – controlling emotions and motivation in a way that builds trust and demonstrates reliability.

Social Competence focuses on managing relationships and learning from interactions with others.

It includes:

• Empathy – understanding and sharing the feelings, needs, and concerns of others.

• Social skills – working well with others by leading, collaborating, resolving conflicts, and communicating effectively.

it focuses on managing oneself.

Personal Competence

recognizing and valuing your own feelings, thoughts, and preferences.

Self-awareness –

controlling emotions and motivation in a way that builds trust and demonstrates reliability.

Self-management

it focuses on managing relationships and learning from interactions with others.

Social Competence

understanding and sharing the feelings, needs, and concerns of others.

Empathy –

working well with others by leading, collaborating, resolving conflicts, and communicating effectively.

Social skills –

integrating and supervision allows coachees to reflect on and improve their learning, promoting both individual (“I-learning”) and collective (“we-learning”) development.

Continuous Professional Development (CPD)

Integrating CPD and supervision allows coachees to reflect on and improve their learning, promoting both ___ and ___development.

individual (“I-learning”)

collective (“we-learning”)

Learning, relationships, and rituals can be confusing because they exist at the intersection of an individual’s inner world and the external social and organizational environment.

Appreciation of Cultural Environment

From the above steps, Rosinski further developed a Cultural Orientations Framework, which consists of the following categories:

· Sense of Power and Responsibility

· Time Management Approaches

· Definitions of Identity and Purpose

· Communication Patterns